Community Manager at ATTN: | New York City, NY | $95K/yr – $115K/yr

ATTN:

Community Manager

New York City, NY (On-site)

$95K/yr – $115K/yrMid Level3+ years expContract

Posted 6 weeks ago

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Job Summary

Own and scale a compliant community program for a heavily regulated audience, balancing engagement and risk with platform trends, governance, and cross-functional partnerships.

Manage a 1,000+ member community across social platforms to drive participation and energy.
Align messaging and UGC with legal and regulatory rules; coordinate with legal, account management, and media operations to mitigate risk and report on health metrics.
Design long term programs and educational materials; track engagement and trends to inform partnerships and campaigns.

Job Description

Manage a large community (e.g., 1,000+ social media users) within a social platform.
Set and maintain the vibes of the community, helping members form connections and collaborate.
Serve as moderator for daily communications, responding promptly to questions and escalations, ensuring that conversations are collaborative, positive, and aligned to platform guidelines.
Identify trending conversations and topics relevant to the community.
Ideate and post daily discussion threads and weekly content challenges.
Assist in reporting on monthly community themes, topics, and events.
Maintain high energy and facilitate participation across diverse audiences.
Review and approve community messaging across member communications, user-generated content (UGC), and campaigns to ensure compliance with applicable regulations (e.g., HIPAA, FINRA) and company policies.
Monitor community platforms for potential compliance breaches, misinformation, or liability risks; implement rapid mitigation, documentation, and escalation processes.
Act as the primary liaison between the organization, the community, client teams, and internal legal/compliance partners; translate complex business objectives and legal requirements into safe, compliant engagement strategies.

ATTN:

3.0 Glassdoor

ATTN: is a media company built for the attention era. In addition to being a social video publisher, we're a production studio and creative agency offering best-in-class storytelling, audience insights, and social content creation. We call attention to the inspiring, the innovative, and the untold, through meaningful stories with macro impact.

Founded in 2014

Los Angeles, California, USA

180 employees (62 in marketing)

www.attn.com

50% recommend to a friend

67% CEO approval