Community Growth Manager

Responsibilities

• Grow community membership through content, social promotion, and member engagement
• Run promotion across LinkedIn, email, partner channels, and other community platforms
• Improve growth by building partnerships, referrals, shareable campaigns, and optimizing funnel performance
• Create, manage, or oversee content that builds awareness, drives engagement, and supports membership growth across a range of formats
• Manage LinkedIn presence, thought leadership, social distribution, and forum participation
• Support SEO through content development, landing pages, and ongoing optimization
• Oversee website updates, landing pages, messaging, and conversion improvements, partnering with our platform vendor.
• Manage and execute the OnPoint Community Program and budget, ensuring it delivers value to members and aligns with strategic goals.
• Track ROI across channels. Maintain accurate membership databases and track key engagement metrics to inform strategy and improve performance.
• Plan and support webinars, roundtables, and small community events that foster connection (mostly virtual).
• Use AI tools actively to improve speed, creativity, content production, research, experimentation, and overall execution

Requirements

• Background : 4–6 years of marketing experience in B2B technology, ideally SaaS. Background in legal, legal tech, or legal operations is a plus.
• Growth and Acquisition: Experience in growth, community, or content marketing, with a strong track record of growing audiences, memberships, or user communities. Hands-on with paid acquisition, channel testing, LinkedIn marketing, SEO, content strategy, and digital distribution.
• Content & Web: Strong writing and storytelling skills; experience with content creation, and basic design skills (PowerPoint, web). Video/podcast editing and strong design skills are a plus.
• Community & Events: Skilled in event planning, relationship-building, and client interaction; enjoys meeting customers and fostering connections.
• Competency with tools and AI Fluency: A love of using tech and strong competency with office, content and common marketing tools. Deep interest in AI and regular use of AI tools in work and daily life.
• Strong execution and proactive: Highly organized, efficient, and detail-oriented; a proactive problem solver.
• Excellent communicator with the ability to work cross-functionally and represent the community program internally and externally.

Benefits

• Health Coverage Choices: Three medical plan options, plus dental and vision, so you can choose what fits best. Employees on our HDHP plan also receive employer contribution to the HSA.
• Retirement Savings: 401(k) with a 100% match on the first 3% and 50% on the next 2% of employee contributions.
• Time Away: Flexible paid time off, 7 sick days, and 9 paid company holidays annually.
• Family Support: Exceptional paid leave for birth parents, non-birth parents, and caregivers. Onit also offers surrogacy and adoption reimbursement.
• Income Protection: 100% employer-paid life and disability insurance.
• Additional Coverage Options: Voluntary benefits including hospital indemnity, critical illness, accident, and even pet insurance.
• Tax-Advantaged Accounts: Healthcare FSA, HSA, and dependent care FSA.
• Community Engagement: One paid volunteer day each year to give back to the community.