Community Engagement Coordinator

Responsibilities

• Coordinates community involvement and outreach programs that foster strong relationships within the credit union's market areas, facilitates credit union community-giving efforts and outreach events and distributes marketing collateral inventory for designated market areas.
• Conducts outreach and liaisons with community organizations, the faith community, employers, city leaders, formal education programs, human service agencies, and other similar organizations and agencies that support the local community. Partners with local branches on community activities.
• Coordinates and administers community and employee volunteering calendars, with oversight responsibilities for logistics.
• Develops and delivers Credit Union presentations to a variety of public groups/agencies that serve our market to increase awareness of the Credit Union, our products, and services.
• Coordinates and distributes the marketing and business development collateral inventory within designated market.
• Assists the Community Relations Manager with relevant community outreach strategies and initiatives.
• Delivers financial education workshops, and as needed, follow up sessions on relevant topics.
• Identifies the financial needs within the target market and recommends new products and services based on perceived target market needs and wants.
• Prepares new and refines existing written financial education materials as needed.
• Acts as informal contact between the Credit Union and applicable outside agencies, governmental entities, and community partner organizations.

Requirements

• Three years to five years of similar or related experience.
• A high school education or GED.
• Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
• Excellent verbal and written communication skills required. Must be proficient in MS Office to include Word, Excel and PowerPoint. The ability to speak of public forums to small to large audiences is a requirement.