Community and Events Manager

Responsibilities

• Community Strategy & Management
• Own the build and operation of all of Duet's virtual communities, including the Founders Community and the Scaler community, where practices connect with each other
• Develop programming and engagement mode for each community, and keep them connected to Duet's customer journey and content
• Drive engagement and attendance as a leading indicator of retention and referral
• Build strong, trusting relationships with NP practice owners
• Event Planning
• Plan and run virtual and in-person events to reach and engage prospective launchers and current community members, including partnerships with NP associations, vendors, influencers and conferences
• Run webinars, virtual events and courses as well as in-person dinners, happy hours and trips that bring NPs together, owning budget, logistics, vendors and follow-up
• Education, Content and Resources
• Coordinate course and content production, partnering with internal stakeholders and contractors to develop relevant courses, articles, and other resources

Requirements

• 3-5 years of experience in a role that combined high ownership, community/event management, and cross-functional execution — healthcare, health-tech, franchise operations, or provider network growth backgrounds are all relevant
• Experience planning and running both virtual and in-person events, from webinars to dinners and trips
• Relationship building - you’re excited to support clinicians on their entrepreneurial journeys
• A track record of owning a metric you didn't fully control and moving it anyway
• Comfort building from a blank page and experimenting until you find what works
• Strong written and verbal communication — you'll be creating content NPs actually read and speaking at events where you represent Duet