Community Engagement Manager

Responsibilities

• Manage community engagement activities for assigned projects and markets, including open houses, town halls, public meetings, stakeholder briefings, informational sessions, and other community engagement events.
• Represent STACK as a visible, professional point of contact for community members, civic and neighborhood organizations, local officials, and other stakeholders, including on projects facing public scrutiny or opposition, while maintaining composure and a constructive tone.
• Build and sustain positive working relationships with community stakeholders, civic organizations, local officials, and other key stakeholders in coordination with Public Affairs leadership and relevant project teams.
• Develop market- and project-specific community engagement plans in partnership with Public Affairs leadership and cross-functional teams, and manage the logistics, materials, and execution required for key engagement milestones.
• Research community concerns, stakeholder priorities, local issues, and public sentiment to anticipate questions, identify emerging issues, and inform project-specific engagement strategies and messaging.
• Gather, synthesize, and communicate community feedback, emerging concerns, and stakeholder priorities to internal project teams, helping inform engagement strategy and project decision-making.
• Prepare presentations, talking points, FAQs, briefing materials, and other communications that translate complex or technical project information into clear, accessible content for community and stakeholder audiences.
• Maintain accurate records of stakeholder interactions, community feedback, commitments, follow-up items, and outstanding concerns, coordinating with internal owners to support timely follow-through and consistent reporting.
• Identify emerging community issues and reputational risks and escalate material concerns to Public Affairs leadership and relevant project teams.
• Partner with Development, Site Strategy, Legal, Communications, Construction, and Public Affairs colleagues to maintain trackers, reporting tools, and internal updates related to community engagement and project status.

Requirements

• Bachelor's degree in communications, public policy, political science, urban planning, or a related discipline.
• 3+ years of relevant professional experience in community relations, public affairs, local government, community engagement, land use and development, nonprofit or civic engagement, or a related field.
• Experience or demonstrated interest in data centers, energy, infrastructure, real estate development, utilities, transportation, renewable energy, industrial development, or other industries involving significant local stakeholder engagement is preferred.
• Strong public speaking and interpersonal skills, with the composure to represent the company positively in front of skeptical or unhappy audiences.
• Strong written and verbal communication skills, including the ability to distill complex or technical information into clear, accessible materials for community and stakeholder audiences.
• Sound judgment and situational awareness, with the ability to assess stakeholder dynamics, adapt communications to different audiences, and recognize when issues require escalation or additional internal coordination.
• High emotional intelligence and conflict-resolution skills, with the ability to remain calm, professional, and solutions-oriented under pressure or public criticism.
• Strong organizational and project management skills, with the ability to manage multiple events, stakeholders, projects, and deadlines simultaneously.
• Familiarity with local government processes, land use and development processes, community organizations, or public engagement practices is preferred.
• Proficiency with Microsoft Office, particularly PowerPoint; experience preparing presentations, briefing materials, or other public-facing communications is preferred.

Preferred

• Experience or demonstrated interest in data centers, energy, infrastructure, real estate development, utilities, transportation, renewable energy, industrial development, or other industries involving significant local stakeholder engagement is preferred.
• Familiarity with local government processes, land use and development processes, community organizations, or public engagement practices is preferred.
• Proficiency with Microsoft Office, particularly PowerPoint; experience preparing presentations, briefing materials, or other public-facing communications is preferred.

Benefits

• Benefits: Healthcare, Dental Care, Vision Insurance, Life Insurance, Paid Time Off, and Paid Leave Programs