Community Engagement & Content Specialist, Canary Retail

Responsibilities

• Plan and run an ongoing content calendar for Nest, with fresh, useful posts every week.
• Write, photograph, and film stories about independent grocers, including store spotlights, owner profiles, and behind-the-scenes looks at how great local stores operate.
• Produce practical content on merchandising, local sourcing, seasonal trends, pricing, and running a store, using Canary Retail where it fits.
• Create short-form video and social content that drives grocers into Nest.
• Interview store owners, local producers, and industry experts, and turn those conversations into articles, videos, and discussion threads.
• Build and manage the community
• Host Nest day to day: start conversations, answer questions, welcome new members, and keep discussions friendly and on topic.
• Run recurring community programs such as themed weeks, member challenges, Q&As, and virtual events.
• Get busy store owners to participate by making it easy and rewarding to share their stories.
• Moderate content and enforce community guidelines.

Requirements

• 2+ years creating content professionally, in writing, social media, video, or a mix of these.
• A portfolio that shows consistent, engaging content you created yourself.
• A real passion for shopping local, independent grocers, and food. You already know your favorite neighborhood markets and why they matter.
• Experience growing or managing an online community, social following, or audience.
• Strong writing and storytelling skills, and comfort interviewing people.
• Organized and self-directed, with the habit of publishing on schedule.
• Comfortable with basic photo and video editing tools such as Canva, CapCut, or Adobe Express.
• Key skills Content creation, community management, social media, copywriting, storytelling, short-form video, photography, content calendars, community engagement, moderation, interviewing, engagement analytics, local food, independent grocery, shop local.

Preferred

• Background in food, grocery, retail, hospitality, or local business.
• Experience with community platforms such as Circle, Discord, Mighty Networks, or Facebook Groups.
• Experience with analytics tools and using data to guide content.
• Connections to Atlanta's local food and grocery scene.
• Experience with B2B audiences or small business owners.