Community Coordinator

Responsibilities

• Support member engagement, retention, and satisfaction through proactive outreach and member specific events
• Onboard new members, manage member information, and keep the member directory up to date in our CRM platform
• Support executive lunches, roundtables, large networking events, and virtual programs
• Identify potential venues and coordinate with venues on menus, final attendee counts, and onsite logistics
• Create and maintain event sites on the TPC CRM platform (Glue Up) and other tools
• Track event logistics, including dates, headcounts, menus, speakers, sponsors, and other key details
• Send event reminders, post-event communications, and follow-ups to attendees
• Coordinate signage and other onsite materials
• Manage webinar setup and execution (Zoom), including registration, attendee tracking, and sharing recordings and materials
• Support the TPC newsletter by coordinating content, reviewing deliverables, and reviewing copy

Requirements

• 2–4 years of experience in event planning, community management, hospitality, administrative or related field
• Strong understanding of event planning and execution
• Strong project management skills with high attention to detail
• Ability to manage multiple events, timelines, and stakeholders at the same time
• Clear, professional written and verbal communication skills
• Skilled in cross-functional collaboration (Marketing, Operations, Sales, Speakers, Vendors)
• Proficiency in Microsoft Excel
• Google Drive and CRM platforms experience with Glue Up or other association management platforms is a plus.
• Tech-savvy, with experience using cloud-based engagement and management platforms preferred.
• Ability to confidently engage with C-suite executives and senior leadership in a professional setting, both virtually and in person.