Community Manager (Bilingual English/Spanish)

Responsibilities

• Manage daily activity within the HelloWellness Facebook Group
• Review membership requests, welcome new members, and encourage participation
• Monitor posts, comments, and discussions to maintain a positive community environment
• Respond to member questions and comments using approved brand information
• Moderate discussions, remove spam, and ensure community guidelines are followed
• Identify opportunities to increase group participation, engagement, and member retention
• Manage and support day-to-day engagement within the HelloWellness app community
• Welcome new community members and help them become familiar with community features
• Create conversations, discussion prompts, and engagement opportunities within the app
• Encourage members to participate in discussions, community activities, and available app features

Requirements

• Previous experience managing online communities, Facebook Groups, or community-based apps
• Strong written communication and interpersonal skills
• Experience creating engaging social media and community content
• Familiarity with wellness, fitness, or health-related brands
• Strong understanding of community engagement and moderation
• Ability to create meaningful conversations and encourage participation
• Highly organized, proactive, and comfortable working independently
• Experience coordinating with graphic designers or creative teams
• Familiarity with community engagement metrics and reporting
• Comfortable following brand guidelines and content approval processes

Preferred

• Experience growing and engaging wellness or fitness communities
• Experience managing communities within mobile apps or membership platforms
• Familiarity with community challenges, engagement campaigns, and member retention initiatives
• Experience working with brands that require careful review of health-related messaging