Communications Specialist (Staff Assistant), Strategic Communications

Responsibilities

• Develop high-quality written content for newsletters, websites, marketing materials and digital platforms.
• Integrate external and third-party communications into institutional channels.
• Create the highest quality of content on the institutional website focused on user experience.
• Build engaging ad copy for print and online outreach
• Proof and edit copy coming out of the college along with internal communications.
• Build scripts for videos, or ads in coordination with larger institutional priorities and active campaigns.
• Support in creation of social and content initiatives and campaigns that align with institutional priorities and growth areas.
• Assist in the outreach and promotion of institutional events, including lectures, conferences, and community programs.
• Analyze digital metrics to assess the effectiveness of communication strategies and make data-driven recommendations for improvement.
• Work closely with the Assistant Director of Communications to ensure consistent messaging and strategic alignment.

Requirements

• Bachelor's degree in Communications, Public Relations, Journalism, Marketing, or a related field.
• 3-5 years of professional experience in communications, preferably in higher education or a similar field.
• Excellent writing, editing, and proofreading skills with strong attention to detail.
• Experience in digital communication tools, including social media platforms or content management systems.
• Strong interpersonal and communication skills, with the ability to work collaboratively with diverse groups.
• Ability to manage multiple projects simultaneously and meet deadlines.
• Candidates will be required to pass a CORI/SORI and/or National background check as a condition of employment.

Preferred

• Experience in media relations, journalism, or knowledge of the higher education landscape is a plus.

Benefits

• Full time benefited employees at North Shore Community College are eligible for a comprehensive benefits package offered through the Commonwealth of Massachusetts.