Responsibilities

• Track, manage, and organize participant leads from multiple internal and external recruitment sources.
• Contact prospective clinical trial participants via phone, email, text, and other approved communication methods.
• Build, maintain, and update recruitment databases and tracking systems.
• Screen potential participants according to study-specific criteria and research department guidelines.
• Coordinate participant scheduling with physicians, research coordinators, and clinical staff.
• Maintain accurate records of participant interactions and recruitment outcomes.
• Monitor recruitment progress and provide regular updates to the research team.
• Assist in developing and implementing recruitment strategies to support enrollment goals.
• Ensure confidentiality and compliance with HIPAA and clinical research regulations.

Requirements

• Bachelor's degree or Associate degree in a healthcare, science, communications, business, or related field.
• Strong organizational and database management skills.
• Excellent verbal and written communication abilities.
• Ability to work independently with minimal supervision.
• Strong attention to detail and follow-through.
• Proficiency with Microsoft Office, spreadsheets, and database systems.
• Ability to manage multiple projects and priorities simultaneously.
• Professional demeanor and excellent interpersonal skills.

Preferred

• Clinical research experience.
• Healthcare, patient recruitment, customer service, sales, marketing, or call center experience.
• Experience using CRM systems, recruitment databases, or patient management software.

Benefits

• 401(k)
• Dental insurance
• Health insurance