Client Success and Growth Manager - Digital Marketing

USA (Remote)

$65K/yr – $75K/yrSenior Level3+ years expFull time

Posted 1 day ago

Job Summary

Own and grow a portfolio of client accounts, serving as the main contact and driving campaign success through ongoing performance analysis and strategic reviews.

Maintain strong client relationships and identify upsell opportunities.
Coordinate across teams to ensure flawless execution and deliver insights to clients.

Job Description

Responsibilities

Manage and grow a portfolio of client accounts.
Serve as the primary point of contact for clients, ensuring a high level of satisfaction.
Develop strong client relationships and identify upselling opportunities.
Coordinate with internal teams to ensure successful campaign execution.
Monitor campaign performance and present insights and recommendations to clients.
Resolve client concerns promptly and professionally.
Conduct regular strategy meetings and business reviews with clients.

Requirements

3+ years of experience as an Account Manager in a digital marketing agency (mandatory).
Strong understanding of digital marketing services, including SEO, PPC, Social Media, and Paid Advertising.
Excellent client relationship management and communication skills.
Experience managing multiple accounts simultaneously.
Strong organizational, negotiation, and problem-solving skills.
Ability to thrive in a fast-paced agency environment.

Colab

4.8 Glassdoor

At CoLab, we help mechanical engineering teams bring life-changing products to market years sooner.We build AI for engineers designing cars, medical devices, and jet engines. Products this complex aren't sketched and sent to production. Teams spend months on iterations, reviews, and tests, predicting how every part performs before anything is built. CoLab is where those reviews happen, and we capture the rationale behind every change. Other tools show what changed between versions. Only CoLab knows why. That's how our AI helps manufacturers like Bobcat, Triumph Motorcycles, and GE Appliances make better decisions, eliminate rework cycles, and get to market faster.Proudly based in St. John’s, Newfoundland, CoLab started with one customer in 2018. Since then we’ve raised a $72M Series C, been named the 57th fastest growing company in North America by Deloitte (Fast 500TM), signed multi-year AI partnerships with companies like Bombardier, and grown to a team of 250+.

Founded in 2017

St John’s, Newfoundland and Labrador, CAN

261 employees (16 in marketing)

www.colabsoftware.com?utm_source=linkedin&utm_medium=organic-social&utm_campaign=BRD-SOC-LI-CompanyPage-AO&utm_content=company-page-link

1% recommend to a friend