Client Services & Marketing Specialist

Responsibilities

• Serve as the primary point of contact for assigned clients, building long-term relationships through exceptional service and communication.
• Manage projects from concept through completion, ensuring accuracy, timelines, and client expectations are met.
• Collaborate with clients to understand their branding, promotional, and marketing objectives while recommending creative solutions.
• Prepare quotes, process orders, coordinate production schedules, and assist with invoicing.
• Coordinate product samples, artwork approvals, and project updates with clients and vendors.
• Work closely with graphic designers, production partners, and suppliers to ensure brand consistency and quality.
• Assist with the setup, maintenance, and management of online company stores and promotional campaigns.
• Assist in planning and executing Eaglemark's marketing initiatives, including email campaigns, social media content, website updates, and promotional materials.
• Help develop marketing content, client success stories, case studies, and branded collateral.
• Support lead generation efforts through marketing campaigns, networking events, and client outreach.

Requirements

• 2–5 years of experience in client services, marketing, promotional products, branding, or project management preferred.
• Outstanding communication and relationship-building skills.
• Strong organizational and time management abilities with excellent attention to detail.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Self-motivated, proactive, and solution-oriented.
• Experience with Adobe Creative Suite, Canva, ESP/SAGE, CRM systems, or e-commerce/webstore platforms is a plus.
• Proficiency in Microsoft Office and Google Workspace.
• Passion for branding, marketing, creativity, and helping businesses grow.

Benefits

• Hybrid work environment.
• Opportunity to grow within a fast-growing, entrepreneurial company.
• Collaborative, creative, and team-oriented culture where your ideas make an impact.