Client Partner - Pharma

New Jersey, USA (Hybrid)

Salary Not AvailableSenior Level2+ years expFull time

Posted 2 months ago

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Job Summary

Own end-to-end project delivery for a portfolio of client accounts, coordinating cross-functional teams and offshore production hubs to ensure timely, compliant omnichannel assets and proactive risk management.

  • Accountability: Own the overall project delivery for a dedicated group of clients, acting as the primary point of contact for all project-related stakeholders.
  • Planning & Execution: Triage incoming work, develop implementation plans, and lead complex content and production projects from inception to completion.
  • Orchestration: Coordinate with offshore hubs and internal teams to ensure efficient workflow, clear priorities, and accurate timelines.

Job Description

Own end-to-end project delivery for a portfolio of client accounts, coordinating cross-functional teams and offshore production hubs to ensure timely, compliant omnichannel assets and proactive risk management.

  • Accountability: Own the overall project delivery for a dedicated group of clients, acting as the primary point of contact for all project-related stakeholders, including clients, agency partners and internal team.
  • Planning & Execution: Triage incoming work, develop sound implementation plans, and lead the execution of complex content and production projects from inception through to completion, ensuring all deliverables meet or exceed client expectations.
  • Orchestration: Coordinate seamlessly with our offshore production hubs and internal teams to ensure efficient workflow, clear priorities, and accurate project timelines and schedules.
  • Quality Assurance: Vigilantly oversee the entire production lifecycle, including creative design, development, regulatory review, and QA, to guarantee the timely delivery of high-quality, compliant omnichannel assets.
  • Trusted Advisor: Serve as the main communication link with clients and their creative agency partners, attending meetings, coordinating hand-offs, and providing proactive updates on project considerations, risks, and dependencies.
  • Problem Resolution: Act as a proactive problem-solver, anticipating potential issues with milestones or deliverables and swiftly identifying solutions or escalating as needed to senior management.
  • Strategic Alignment: Work with clients to align project execution with their tactical priorities, developing recommendations that leverage WPP Production's capabilities to meet their strategic marketing goals.
  • Maintain fiscal integrity: Prepare accurate budget updates, manage financial aspects, and contribute to overall account health.

Requirements

  • A minimum of 2-4 years of hands-on, client-facing account and/or project and delivery management experience within advertising or marketing communications.
  • Proven experience managing complex digital projects and omnichannel campaigns from start to finish.
  • Experience working in (preferably large) agencies on significant accounts.
  • Demonstrated experience working effectively with multi-disciplinary teams across remote offices, including offshore production teams.
  • Proven ability to manage project budgets, track fiscal responsibility, and provide accurate financial updates.
  • Availability to travel to the Titusville, NJ or Horsham, PA Offices on a hybrid schedule (2-3 days per week).

Preferred

  • Pharmaceutical Focus: Familiarity with pharma marketing content and its production, including pharmaceutical review submissions.
  • Technical Acumen: Understanding of design, development, and production for omnichannel delivery, including web standards and optimization.
  • Software Proficiency: Proficiency in Adobe, MS Office, and familiarity with CRM systems (e.g., Salesforce Marketing Cloud).

Benefits

  • At WPP Production, you’ll help shape the future of content production at a truly global scale, with access to diverse projects, global career opportunities, and an AI-enabled, craft-focused environment.
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WPP Production Chennai

Content Production for the Future of Marketing WPP Production is the world's largest content production company. We unite global production capabilities and creative producers into a single, seamlessly integrated platform. Leveraging Generative AI, virtual production, and our High Velocity Content Studio, we deliver unparalleled innovation, speed, and scale with a singular vision at our core - to transform content creation for clients that redefine the future of marketing.

Chennai, Tamil Nadu, IND
258 employees (103 in marketing)

Traffic Signals

Monthly Visitors
80.6K
Traffic Source Mix
Search
14.6%
Direct
25.3%
Referral
3.9%
Social
53.6%
Paid
0.1%

Headcount Trend

Current headcount: ~243

Marketing Team

Marketing Team Size
21 (8% of company)