Demand Generation Manager
Refine Labs
USA (Remote)
$100K/yr - $119K/yr (Est.)AgencyFull-timeSenior level
1 day ago
Client Operations Manager (Remote – U.S.)Marketing / Lead Generation | $60,000 Base + Performance Bonus
Philadelphia, PA (Remote)
$15K/yr – $60K/yrMid LevelFull time
Posted 4 months ago
Top 1% of applicants do these two things.
The other 99% submit and hope. You're about to do something different.
Job Summary
Drive client operations for a fast-growing marketing platform by coordinating campaigns, streamlining delivery, and ensuring scalable processes.
- Own end-to-end client communication and campaign coordination
- Must-have: ability to manage multiple client accounts simultaneously
- Standout: opportunity to scale operations as the company grows
Job Description
Responsibilities
- Serve as the primary point of contact for client communication
- Manage and prioritize campaign and territory expansion requests
- Coordinate campaign launches with our advertising team
- Monitor lead flow and resolve delivery issues
- Provide weekly updates and performance summaries to clients
- Maintain organized workflows and operational processes
- Identify opportunities to improve efficiency through systems and automation
- Escalate strategic decisions to leadership when appropriate
Requirements
- Highly organized and detail-oriented
- Strong written and verbal communication skills
- Comfortable managing multiple client accounts simultaneously
- Calm and solutions-oriented when solving problems
- Able to build and improve processes, not just follow them
- Tech-comfortable (CRM systems, marketing dashboards, spreadsheets, etc.)
Preferred
- Customer Success or Client Success Management
- Marketing agency account management
- Operations or project management roles
- SaaS client management
- Real estate team operations
Benefits
- Remote work environment
- Opportunity to grow into a senior operations leadership role as the company scales
Burgeon Capital Co.
We are a dynamic business consulting group with a team of seasoned professionals committed to guiding small and medium-sized enterprises at every stage of their journey, from startup to preparing for sale. Our extensive skill set encompasses sales strategy, revenue enhancement, business development, account management, franchise expansion, sales recruitment, and facilitating access to capital. Let us be your strategic partner in achieving your business goals and ensuring long-term success.
Headcount Trend
Current headcount: ~2
