Responsibilities

• Develop clear, actionable strategies to improve engagement, conversion, and revenue
• Act as a strategic advisor to clients, presenting and advocating recommendations to senior and executive stakeholders with confidence and clarity
• Back _*every*_ recommendation with data, real-world examples, and expected impact
• Analyze performance data across rewards programs to identify growth opportunities
• Evaluate monetization and partner performance across programs and identify ways to improve yield and effectiveness
• Advise on advertiser and offer strategy, including targeting, structure, and placement within client experiences
• Partner with internal product teams to influence roadmap based on client needs and observed trends
• Collaborate with Product, Business Development, Client Success, and Merchant Development to unlock new opportunities
• Continuously refine playbooks for growing rewards and loyalty programs

Requirements

• Experience growing a rewards, loyalty, or shopping platform (Rakuten, Capital One Shopping, Honey, or similar strongly preferred)
• Strong analytical instincts with the ability to turn data into clear strategy
• Proven ability to confidently influence senior and C-level stakeholders
• Excellent communication skills, both written and verbal
• Ability to simplify complex ideas into clear recommendations
• Comfortable operating cross-functionally in a fast-moving environment
• High ownership mindset, you don’t wait to be told what to do

Preferred

• You a true leader, responsible for moving real metrics, not just reporting on them
• You come in with opinions on what works and what doesn’t in rewards and loyalty
• You can point to specific examples of programs you’ve helped grow and how you did it
• You know how to balance short-term wins with long-term program health
• You are enthusiastically learning to orchestrate AI agents to assist you in your work

Benefits

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance
• Work from home stipend