Responsibilities

• Manage 30–50+ client accounts as the main point of contact
• Lead client support and strategy calls
• Oversee projects, timelines, and deliverables
• Help build and manage marketing funnels and automations
• Identify and recommend upsell opportunities when appropriate
• Communicate with clients via email, phone, and messaging platforms
• Collaborate with internal teams via Slack

Requirements

• Experience in account management or client services (agency preferred)
• Strong organization and communication skills
• Comfortable managing multiple priorities
• Self-motivated and able to work independently in a remote role
• Long-term mindset and interest in growth
• Applicants must currently reside in one of the following states: Arizona, Connecticut, Florida, Illinois, Indiana, Michigan, Nevada, New Jersey, North Carolina, Pennsylvania, South Carolina, Tennessee, Texas, or Virginia.

Benefits

• Fully remote, full-time role
• Fast-growing agency with real career growth opportunities
• Clear ownership and impact on client success
• Supportive, collaborative team culture
• Opportunity to work with established medical and legal brands