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Accenture

Client Account Management Senior Manager - - Content Automation and Generative AI

New York City, NY (Hybrid)

$123K/yr – $302K/yrSenior Level10+ years expFull time

Posted 5 days ago

Job Summary

Own and strengthen key client relationships, translate needs into actionable plans, and drive AI-enabled, integrated strategies across multi-disciplinary teams.

  • Own and strengthen day-to-day client relationships across assigned accounts and initiatives.
  • Translate client needs into actionable briefs, plans, and workstreams.
  • Drive integrated client solutions with strategy, creative, and delivery teams.

Job Description

Responsibilities

  • Manage and strengthen day-to-day client relationships across assigned accounts and initiatives.
  • Develop a strong understanding of client business objectives, challenges, and opportunities.
  • Partner with account leadership to identify and support growth opportunities within existing client relationships.
  • Act as the primary liaison between clients and internal teams to ensure alignment and successful execution.
  • Help translate client needs into actionable briefs, plans, and workstreams.
  • Ensure integrated collaboration across strategy, creative, technology, and delivery teams.
  • Proactively identify risks, issues, and opportunities and drive appropriate resolution.
  • Contribute to the development of strategic recommendations and creative solutions that address client business goals.
  • Partner with strategy, creative, and delivery teams to develop integrated client solutions.
  • Review briefs and work products to ensure alignment with client objectives and campaign goals.

Requirements

  • Minimum 10 years of experience in account management, account planning, advertising, communications or marketing
  • Minimum 5 years of experience in digital marketing agency or client-side experience managing complex relationships and delivering multi-channel experiences
  • Minimum 3 years of experience working in a matrix team environment delivering campaigns that could include CRM, communications, content marketing, cross-channel marketing programs including web development, mobile products, social

Preferred

  • Bachelor's degree or equivalent (minimum 12 years) work experience
  • At least 9 years of digital marketing agency or client-side experience managing complex relationships
  • Solid understanding of creative and production processes across channels
  • CRM expertise and proficient understanding of how to integrate CRM into emerging channels
  • Strong ability to understand insights and turn them into strategic plans
  • Ability to independently manage multiple projects simultaneously
  • Ability to inspire and lead teams by setting forth a vision for the account
  • Ability to negotiate SOWs on behalf of the agency and manage scope with client
  • Must possess ability to translate vision into tactical steps within a project

Benefits

  • Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off.
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Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation-led company serving clients in more than 120 countries. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.This LinkedIn company page is moderated. When engaging with Accenture, we encourage everyone to:- Use common courtesy and be respectful of others.- Create your own original content and avoid content that you know to be fraudulent.- Never repost someone else's copyrighted work, unless you have permission.- Never post personal, identifying, or confidential information.We reserve the right to delete comments or posts we deem to be:- Profane, obscene, inappropriate, offensive, abusive material.- Spam, repeated comments and commercial messages and personal advertisements.- Discriminatory or that contain hateful speech of any kind regarding age, gender, race, religion, nationality, sexual orientation, gender identity or disability.- Threats; personal attacks; abusive, defamatory, derogatory, or inflammatory language; or stalking or harassment of any individual, entity or organization.- False, inaccurate, libelous, or otherwise misleading in any way.

Founded in 1991
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648K employees (14,603 in marketing)
www.accenture.com

Salaries

Posted range

$123K/yr – $302K/yr

Taken straight from the job posting.

See all Accenture salaries