Responsibilities

• Own RESOLVE’s brand strategy, defining and evolving the organization’s external identity, voice, and positioning to grow recognition, credibility, and trust among patients, policymakers, partners, and the public
• Develop and implement an integrated public affairs strategy spanning communications and government relations with clear goals and measurable outcomes
• Lead National Infertility Awareness Week programming and planning, setting the vision and strategy and partnering with internal and external stakeholders for execution
• Serve as the CEO’s strategic partner on all matters related to RESOLVE’s external presence and positioning
• Drive cross-team alignment on messaging, ensuring RESOLVE speaks with one voice across advocacy, media, digital, and community channels
• Identify opportunities to increase visibility, deepen partnerships, and grow revenue through a stronger public profile
• Monitor and evaluate brand awareness and organizational credibility; use data to inform strategy
• In partnership with the RESOLVE Access to Care team, define RESOLVE’s federal and state government affairs strategy and oversee the Director of Government Affairs, who leads day-to-day legislative relationships and advocacy execution
• Partner with the Director of Government Affairs and CEO to advance RESOLVE’s legislative and regulatory priorities, including IVF access, insurance coverage mandates, and inclusive family building policy
• Provide strategic direction for RESOLVE’s annual Hill Day and Month of Action; ensure advocacy campaigns are well-integrated with broader communications and brand strategy
• Ensure RESOLVE’s policy positions and advocacy voice are consistent with organizational messaging across all external channels
• Stay current on the federal and state policy landscape; partner with the Access to Care team to develop rapid-response communications as issues emerge
• Represent RESOLVE in high-level coalition meetings, policy forums, and with senior stakeholders when appropriate
• Oversee Director of Communications/Sr. Marketing Manager (new role to be hired) and agency partners as they execute external communications including media, website, e-newsletters, and social media
• Serve as an organizational spokesperson when appropriate; handle or direct incoming media requests
• Lead development of high-impact content including press statements, campaign messaging, donor communications, and impact reports
• Oversee communications for the fundraising gala and National Infertility Awareness Week® (NIAW), bringing storytelling and brand cohesion to both
• Identify strategic opportunities to lift up the voices of RESOLVE’s community, and translate complex policy and clinical topics into accessible, compelling narratives for diverse audiences
• Build and maintain relationships with nonprofit partners, corporate partners, healthcare stakeholders, and patient community leaders
• Identify and develop strategic partnerships that expand RESOLVE’s reach, program impact, and revenue

Requirements

• Bachelor’s degree or equivalent experience
• 10+ years of experience in communications, government affairs, external affairs, or brand strategy, with demonstrated leadership across more than one of these disciplines
• Proven experience owning an organization’s brand or external voice, setting strategy, aligning teams, and driving execution
• Deep familiarity with the federal and/or state legislative process; experience engaging with Congress or executive agencies
• Proven track record managing complex, multi-stakeholder initiatives from strategy through execution
• Strong writing skills across multiple formats: policy documents, press materials, donor communications, digital content
• Experience managing and developing staff and external agency partners
• Commitment to RESOLVE's mission and passion for ensuring that everyone has the resources they need for family building and infertility care

Preferred

• Experience in healthcare, women's health, or advocacy organizations
• Established relationships from external partners across media, government affairs, or fertility
• Familiarity with nonprofit fundraising communications and donor engagement
• Experience with grassroots advocacy campaigns and community mobilization
• Skilled in leveraging AI tools and digital platforms to increase communications effectiveness
• Brand builder: You have a strong instinct for what makes an organization’s voice distinctive and know how to translate that into strategy, content, and team direction
• Mission-driven and values-centered: You’re energized by increasing access to fertility care and want your work to create meaningful, lasting impact
• Integrated thinker: You see communications, policy, and partnerships as deeply interconnected and know how to leverage each to amplify the others
• Strategic yet hands-on: You set direction and can also write the press release, prep the advocate for their Hill meeting, and ensure the website reflects the brand you’re building
• Relationship builder: You cultivate trust with partners, policymakers, media, and community members alike
• Adaptable and calm under pressure: You thrive in fast-moving environments—including shifting policy landscapes—and help others navigate change
• Collaborative team leader: You develop the people around you and lead with generosity in a small-staff culture where everyone contributes across functions

Benefits

• Comprehensive benefits including health insurance, fertility benefits, retirement plan with employer match, PTO.