Manager, Client Experience

San Francisco, CA (Hybrid)

$74K/yr – $88K/yrManager4+ years expFull time

Posted 1 day ago

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Job Summary

Lead cross‑agency technology communications programs, guiding client counsel, media relations, and integrated campaigns across business and enterprise press.

Own project execution across multiple lines of business
Develop and pitch media strategies, write press materials
Mentor junior staff and stay ahead of tech trends

Job Description

Responsibilities

Serve as a key team member on multiple lines of business, managing projects and contributing to integrated communication strategies.
Provide daily client counsel and clear, strategic recommendations under the guidance of senior leaders.
Draft a wide range of media materials, including press releases, pitch notes, messaging documents, proposals, and bylined articles.
Execute integrated communications strategies for major technology campaigns, translating insights into compelling programs.
Bring to life compelling story ideas for clients, media, and influencers, specifically targeting business, technology, and enterprise press.
Source earned media results on behalf of the client by identifying appropriate contacts, writing persuasive pitches, and building media relationships.
Stay current on the dynamic media landscape and how and why tech stories travel.
Mentor junior team members, fostering a culture of curiosity, inclusivity, and high performance.
Serve as a key participant in client meetings and presentations, building trust and rapport.
Trend-spot across the technology category (especially AI, computing, and enterprise solutions) to identify new opportunities.

Requirements

Years Experience: 4-6 years of experience in the technology sector; agency experience is preferred.
Education: Bachelor's degree in Communications, Journalism, or a related discipline.
Track Record: Proven success leading projects from start to finish and working with integrated teams.

Preferred

Agency experience is preferred.

Weber Shandwick

Weber Shandwick is the earned-first global communications agency. Led by world-class strategic and creative thinkers and activators, Weber Shandwick has won some of the most prestigious awards in the industry, including being named #1 in the Public Relations and Brand Strategies category on Fast Company’s 2024 Most Innovative Companies list, one of Fast Company’s Best Workplace for Innovators in 2023, PRWeek’s 2024 Global Agency of the Year, ranked #1 on PRovoke’s Global Creative Index in 2024 and honored on Ad Age’s A-List in 2024 & 2020 and Best Places to Work in 2019, in addition to being awarded Campaign Global’s PR Agency of the Year in 2023. Weber Shandwick was the most awarded PR agency at the 2023 and 2024 Cannes Lions International Festival of Creativity, including earning the PR industry’s first-ever idea-led Cannes Grand Prix in the Brand Experience & Activation category and cumulatively earning more than 225 Cannes Lions. Weber Shandwick has also been named PR Agency of the Year by Campaign US in 2021, honored as PRovoke’s Global Agency of the Decade in 2020 and ranked #1 on PRovoke’s Global Creative Index in 2021 and 2022. Additionally, the firm was named PRWeek’s Global Agency of the Year in 2015, 2016, 2017 and 2018 and was awarded PRWeek’s Purpose Agency of the Year in 2020 and 2021. Weber Shandwick also received Honorable Mention on the Gartner Magic Quadrant for Global Marketing Agencies in 2021, as the only PR agency featured.  Part of the Interpublic Group (NYSE: IPG), Weber Shandwick is the anchor agency within The Weber Shandwick Collective – the strategic communications and consulting network. For more information, visit https://www.webershandwick.com/. Social Media Community Guidelines: http://bit.ly/wssocialterms

Founded in 2001

New York, NY, US

4.4K employees (1,170 in marketing)

www.webershandwick.com