Responsibilities

• Define the roles and talent we need, then work alongside our recruiting team to interview, test, hire, and onboard the creative talent required to scale
• Document our creative processes in clear SOPs, workflows, and training videos so new hires can learn and execute correctly and quickly
• Build onboarding and training systems that get new hires executing our processes correctly and productively as quickly as possible
• Establish clear output targets, performance KPIs, accountability, and quality-control systems to scale creative output without quality or performance falling behind
• Build the external creative agency and own its team, systems, client experience, and P&L

Requirements

• Experience building and leading creative teams for 8 and 9-figure DTC brands or agencies
• Strong understanding of DTC ecommerce, direct-response advertising, creative strategy, copywriting
• Exceptional systems and operational ability
• Experience building SOPs, workflows, training systems, and organizational processes around creative work
• Ability to recognize exceptional talent, evaluate it effectively, and continually develop and upskill the people on your team
• Comfortable giving direct feedback, receiving it just as quickly, and making decisions fast
• Experience scaling creative output while maintaining quality and performance
• Strong leadership ability and experience developing high-performing teams
• Strong understanding of creative performance data, CAC, and the KPIs required to run a high-performing creative organization
• A builder's instinct. You know how to take a proven process and build the people, systems, and organization required to execute it at massive scale

Benefits

• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Professional development assistance
• Referral program
• Vision insurance
• PTO