Channel Strategy & Optimization - Senior Associate

Wilmington, DE (Unknown)

Salary Not AvailableSenior Level4+ years expFull time

Posted 7 days ago

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Job Summary

Own and evolve the channel marketing strategy across LOBs, driving governance, analytics, experimentation, and executive storytelling to optimize performance and customer experience.

  • Lead cross-functional partnerships with CSO teams and Owned Media to implement strategic channel, page, and placement initiatives.
  • Leverage data, analytics, and AI-enabled workflows to improve targeting, creative, and frequency while reducing manual work.

Job Description

Responsibilities

  • Expand channel strategy which creates holistic strategies and solutions to help meet LOB top priorities, objectives, and targets while moving away from reactive, placement-specific requests
  • Share recommendations and best practices through channel expertise and the pages and placements playbook, strategic insights and analytics.
  • Partner closely with CSO Relationship Management, CSO Reporting & Innovation, Ad Frameworks, P&I, Ad Ops, etc teams to maintain insight into all LOB marketing, plans and experiments and leverage accordingly.
  • Enhance default strategy to ensure customers are getting the best possible experience and create incremental business
  • Assess LOB performance at the channel, page, placement, and across the full marketing funnel to understand marketing effectiveness
  • Manage and drive oversight in the governance and execution of channel pages & placements and experimentation launches and revisions
  • Create and communicate executive-level presentations and messages to socialize insights and decisions
  • Partner with Owned Media Optimization, Experimentation, Product, and Marketing Execution teams to create and execute strategies for exception requests, communicate and explain decisions to LOBs, and create a governance playbook to streamline end-to-end processes
  • Partner with the Owned Media Optimization team to dive deep into campaign strategies to optimize targeting, creative, placement strategy, and frequency caps
  • Monitor weekly and monthly results to detect significant changes; investigate root causes, strengthen channel strategy

Requirements

  • Bachelor's degree in a marketing or relevant business field (e.g. digital product, marketing analytics)
  • 4+ years of hands-on experience in digital marketing analytics, marketing technology, performance measurement, and experimentation in web or app channels
  • Strong analytical capability and proficiency with data analysis tools and platforms (e.g., Adobe, Analytics, Tableau) with the ability to structure and solve complex problems
  • Executive communication skills to develop and present insights clearly to senior stakeholders and LOB partners, including decisions and their rationale
  • Strong stakeholder and relationship management, problem-solving, and business judgment to balance speed, governance, and performance outcomes
  • Project management skills with proven ability to effectively manage multiple projects in a fast-paced, dynamic environment
  • Ability to work independently with minimal oversight from leadership

Preferred

  • Masters degree is a plus

Benefits

  • comprehensive health care coverage
  • on-site health and wellness centers
  • a retirement savings plan
  • backup childcare
  • tuition reimbursement
  • mental health support
  • financial coaching and more
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JPMorganChase

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With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets. We serve millions of customers and many of the world’s most prominent corporate, institutional, and government clients daily, managing assets and investments, offering business advice and strategies, and providing innovative banking solutions and services.Social Media Terms and Conditions: https://bit.ly/JPMCSocialTerms© 2024 JPMorgan Chase & Co. All rights reserved. JPMorganChase is an Equal Opportunity Employer, including Disability/Veterans.

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