Capsule GTM & Content Operations Intern

Miami, FL (On-site)

Salary Not AvailableIntern/New GradFull time

Posted 5 weeks ago

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Job Summary

Own social content from concept to post across major channels, turning founder and customer narratives into short-form video and copy while tracking impact and surfacing authentic conversations to join.

  • Build and manage cross-channel short-form content from repurposed founder videos and customer stories, plus captions and CTAs.
  • Scout creators, micro-influencers, and online conversations to surface authentic topics and opportunities for Capsule.

Job Description

Responsibilities

  • Create and schedule social posts for Instagram, TikTok, LinkedIn, YouTube Shorts, and other channels.
  • Repurpose founder videos, demo clips, customer reactions, and product explanations into short-form content.
  • Help write captions, hooks, post copy, and calls to action.
  • Track which content gets views, saves, shares, comments, and clicks.
  • Identify trends, sounds, formats, and creators that could fit Capsule’s brand.
  • Help maintain a consistent posting calendar.
  • Research Reddit threads, Facebook groups, TikTok comments, YouTube comments, and online forums related to aging parents, family stories, genealogy, StoryWorth, Remento, caregiving, grief, family history, and legacy.
  • Pull out real customer language, objections, emotional triggers, and product ideas.
  • Summarize what people are saying in simple weekly reports.
  • Help identify where Capsule can join conversations authentically.

Requirements

  • Strong interest in social media, startups, consumer products, AI, storytelling, or family legacy.
  • Good writing instincts and ability to create clear, emotionally intelligent copy.
  • Organized enough to manage trackers, calendars, and research lists.
  • Comfortable using tools like Google Sheets, Notion, Airtable, Canva, CapCut, Instagram, TikTok, LinkedIn, and basic AI tools.
  • Curious about why people buy, share, comment, trust, or ignore a product.
  • Able to work quickly, take feedback, and improve.
  • Reliable, detail-oriented, and willing to do unglamorous execution work.
  • Good taste in content and a strong sense of what feels authentic versus overly corporate.

Preferred

  • Experience managing social media accounts.
  • Experience editing short-form videos.
  • Experience with TikTok, Instagram Reels, YouTube Shorts, or creator marketing.
  • Interest in genealogy, family history, caregiving, memory preservation, psychology, storytelling, or consumer AI.
  • Experience with Canva, CapCut, Notion, Airtable, HubSpot, Mailchimp, Beehiiv, Webflow, Lovable, or similar tools.
Capsule logo

Capsule

2.9 Glassdoor

Capsule is rebuilding the $425 billion pharmacy industry from the inside out with an emotionally resonant brand and technology that enables customized outcomes for doctors, hospitals, insurers, and manufacturers. Our team makes the same promise to each other as the one we’ve made to our customers, doctors, and partners: everybody needs some looking after sometimes. We’ll never lose sight of the fact that behind all the craziness of the healthcare system, we’re just people looking after other people. Capsule has raised over $500MM from the best healthcare and technology investors in the world.

Founded in 2016
New York, New York, USA
840 employees (15 in marketing)
30% recommend to a friend
26% CEO approval

Traffic Signals

Monthly Visitors
244.6K
Monthly Google Ads Budget
$19.2K
Traffic Source Mix
Search
34.2%
Direct
61.4%
Referral
3.4%
Social
0.7%
Paid
0.2%

Headcount Trend

Current headcount: ~842

Marketing Team

Marketing Team Size
15 (2% of company)
Marketing Roles Posted (Last 30 Days)
2

Funding

Total Funding
$570M
Last Raise
$300M
Series D, 5 years ago

Funding History

  • Apr 2021
    Series D • $300M
  • Sep 2019
    Series C • $200M
  • Aug 2018
    Series B • $50M

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