Responsibilities

• Punctuality, Reliability, & Accountability
• Reliable Commute & Setup: Commute to each "pop-up" shift with your assigned brand kit and display table, ensuring that you are prepared to drive sales by interacting with & educating customers on each product
• Time Management: Utilize our required mobile application to accurately clock in and clock out for all shifts, demonstrating consistent punctuality
• Accountable Logistics: Take full accountability for the security, organization, and inventory of one or more brand-specific kits, including requesting replacement stock well in advance of depletion
• Detailed Reporting: Submit comprehensive end-of-day reports immediately following the shift through the mobile app, ensuring client requirements are met
• Customer Engagement, Sales, & Education
• Brand Advocacy: Act as a passionate and authentic extension of the client brand, striving to make it the customer's top choice
• High-Impact Sales/Marketing: Proactively engage customers, provide accurate and compelling product education, and execute strategies to drive sales and customer sign-ups (e.g., email lists, promotions)
• Knowledge & Training: Commit to taking and excelling in continuous brand-specific training to become fully versed in every aspect of each brand's culture, product line, and competitive advantages
• Professional Feedback: Be open to and actively provide detailed, actionable feedback to Trimmr and clients regarding customer interactions, product interest, and operational insights
• Professionalism & Operational Excellence
• Presentation: Maintain a high level of professionalism, presenting yourself well, managing your display based on client reference images, and adhering to all dress code requirements
• Adaptability: Independently manage the logistics of your shifts and smoothly adapt your approach to unexpected changes in the store environment
• Compliance: Adhere strictly to all NYS cannabis laws, OCM guidelines, and dispensary-specific operating procedures

Requirements

• Must be 21+ and legally eligible to work in New York State
• Experience in sales, brand ambassador services, promotional work, retail, or high-volume customer service
• Exceptional ability to communicate clearly, engagingly, and authentically, building immediate trust and rapport
• Highly organized, self-motivated, and capable of independent decision-making, communication and problem-solving in the field
• Comfortable using mobile applications for time-keeping, reporting, and communication
• Willingness to comply with NYS cannabis laws, OCM guidelines, and dispensary operating procedures

Preferred

• Preferred 1+ years of experience in sales, brand ambassador services, promotional work, or retail
• Deep passion for the cannabis industry and motivation to grow professionally