Responsibilities

• Requirements Management: Refine, write, and update clear, well-structured requirements as projects evolve due to design or technical direction shifts.
• Cross-Functional Collaboration: Partner with UX designers to align requirements with design direction, and collaborate with technical teams to agree on implementation approaches.
• Testing & Release Support: Serve as the functional point of contact for QA, perform hands-on sanity testing of features, and support UAT/PVT to ensure release readiness.
• Story & Backlog Lifecycle: Lead engineering teams through Epic kickoffs, drive story development, resolve scope unknowns, and facilitate the estimation process.
• Sprint & Agile Execution: Support Scrum ceremonies, manage high-volume story carryover, and work closely with Project/Delivery Managers to align sprint assignments with team capacity and priorities.
• Data & Process Analysis: Dig into data and map out complex business processes to inform decisions and proactively identify cross-team dependencies or downstream impacts.

Requirements

• Proven experience working as a Business Systems Analyst, technical BA, or in a hybrid product delivery role managing the end-to-end requirement-to-story lifecycle.
• Expertise in Jira for backlog management, ticketing workflows, and sprint tracking.
• Deep understanding of Agile / Scrum methodologies, delivery cadences, and sprint ceremonies.
• Strong technical data skills, including the ability to independently query data using SQL and build structured outputs in Excel.
• Excellent project management instincts—highly organized, detail-oriented, and proactive with follow-ups without needing to be pushed.
• Curious, analytical mindset with a track record of asking the right questions to uncover root technical or functional needs.

Preferred

• Prior experience working within the Finance & Sales domain.
• Strategic thinking capabilities with a strong knack for mapping complex downstream impacts and cross-team implications.
• Experience collaborating closely with Technical Project Managers or Delivery Managers on precise capacity planning and requirements handoff.

Benefits

• Excellent, full coverage medical, dental, and vision insurance
• Generous PTO and 15 company-wide holidays
• 401k with company contribution
• Paid parental leave
• Work-life balance with an emphasis on personal well-being
• Career growth in a disruptor space & entrepreneurial opportunities within the Monks network
• A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.Monks, Cultura.Monks, and more!
• Authentic commitment to DEI efforts and sustainable growth. (Why Sir Martin Sorrell signed The Climate Pledge here!)