Responsibilities

• Own the end-to-end Joint Marketing Agreement (JMA) management lifecycle for HP and HPE, including allocation, budget cascade, utilization tracking, true-ups, in-flight budget rebalancing, reserve management, and overall program execution.
• Manage the end-to-end Investment Program Execution (IPE) lifecycle, including new agreements and amendments, by drafting documentation, coordinating reviews and approvals, tracking progress through signature, and ensuring timely communication to stakeholders.
• Govern program compliance requirements, including proof-of-execution (POE) submission processes, adherence to contractual timelines, exception management, and risk mitigation activities.
• Manage WDS OEM licensing and waiver intake requests, driving resolution through appropriate escalation paths and ensuring revenue-impacting issues are addressed promptly.
• Lead recurring business reporting and operational insights, including monthly Game Pass and DA reporting, while monitoring data quality, identifying issues, and coordinating resolution of reporting or system dependencies.
• Analyze program performance, budget utilization, operational metrics, and business outcomes to identify risks, opportunities, and areas for continuous process improvement.
• Serve as the primary operational point of contact for the HP and HPE account teams, providing regular business status updates, managing escalations, and ensuring alignment across stakeholders.
• Partner closely with WDS Operations, CELA, Finance, and account teams to remove execution blockers, drive operational excellence, and ensure marketing programs and strategic initiatives remain on schedule.
• Manage the OEM letter process for HP, including HP India, coordinating requests, stakeholder reviews, approvals, and issuance while maintaining clear communication throughout the process.
• Drive execution through established business rhythms, ensuring stakeholders are informed of program status, dependencies, risks, and key milestones.

Requirements

• Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement OR equivalent experience.

Preferred

• Master's Degree in Business, Operations, Finance, or related field AND 6+ years experience in program management, process management, or process improvement OR Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement OR equivalent experience.
• Demonstrated ability to lead complex business programs across multiple stakeholders while balancing competing priorities and deadlines.
• Knowledge of partner investment programs, budget planning, funding utilization, forecasting, and financial controls.
• Understanding of compliance, governance, contractual requirements, and operational risk management practices.
• Strong analytical capabilities with experience transforming data into actionable business insights through reporting and performance analysis.
• Proven ability to build partnerships, influence without authority, and drive execution across Finance, Legal/CELA, Operations, Marketing, and partner-facing teams.

Benefits

• Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay