Business & Corporate Communications Senior Lead, Senior Vice President

Responsibilities

• Develop and execute integrated communications strategies that advance Citi's Retail Banking and Citigold business priorities, growth objectives, and brand positioning.
• Serve as a senior communications advisor to Retail Banking and Wealth leadership, providing strategic counsel on business initiatives, market developments, and reputational issues.
• Translate complex business strategies into compelling narratives that resonate with clients, employees, media, and key stakeholders.
• Partner closely with senior executives to develop messaging, thought leadership, speeches, employee communications, and external positioning.
• Elevate the profiles of Retail Banking and Citigold leaders through strategic speaking opportunities, media engagement, and content development.
• Provide communications support for key business milestones, product launches, client events, and industry conferences.
• Lead proactive media outreach and reactive media response efforts related to Retail Banking and Citigold.
• Build and maintain strong relationships with top-tier financial, business, consumer, and trade media.
• Anticipate and manage reputational risks, developing communications strategies and messaging for sensitive issues and emerging topics.
• Collaborate closely with Marketing, Public Affairs, Investor Relations, Government Affairs, Legal, Compliance, Risk, and Wealth Communications partners.

Requirements

• Knowledge of communications and 10+ years of experience
• Strong communications (written, verbal and interpersonal) skills, including tact, diplomacy, and ability to influence senior executives
• Integrity, maturity, dependability, a positive professional attitude
• A team player who will implement initiatives effectively and motivate others to perform their tasks
• A leader who will implement initiatives effectively and motivate others to contribute
• Excellent organizational and project management skills
• Experience or demonstrated ability to work effectively in a team-based environment within a heavily matrixed organization
• Track record of success in delivering high quality work in a fast paced and dynamic environment
• Critical competencies include oral communication, written communication, project management, relationship building, results orientation and strategic orientation
• Serve as a key member of communications response teams during reputational, regulatory, operational, or market-related events.

Benefits

• In addition to salary, Citi’s offerings may also include, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.