Associate Director, Corporate Communications

Responsibilities

• Support the development and execution of corporate messaging and internal and external communications strategies and programs that advance business objectives, strengthen the company’s brand and reputation, and support employee engagement.
• Develop, write and edit high-quality corporate communications materials, including social media posts, website articles, press releases, fact sheets, talking points, thought leadership content, internal communications, presentations, town hall content and other materials as needed. Manage the development of branded corporate communications materials and support corporate photography and videography initiatives in partnership with external creative resources, ensuring alignment with established brand standards. Own updates to the corporate presentation and maintain brand guidelines, templates and approved branded assets for use across the organization.
• Support the development of patient and employee stories, working with internal and external partners to create compelling content for use across corporate communications channels.
• Take ownership of assigned communications projects from planning through execution, proactively managing timelines, stakeholders and deliverables and escalating issues when appropriate.
• Build and maintain strong, productive working relationships across functions and levels of the organization, serving as a responsive and solution-oriented communications partner.
• Manage the editorial calendar for internal and external communications, coordinating across channels and with agency partners to ensure accurate, timely and effective execution.
• Manage content development and approval workflows for corporate social media channels and the company website, including project management of website updates and initiatives. Monitor social media performance and engagement metrics to help inform content planning and optimization.
• Support the planning and execution of company-wide town halls and other employee communications events, including content development and stakeholder coordination.
• Develop and repurpose content for the global internal newsletter, working with stakeholders to identify relevant stories and ensure timely delivery.
• Manage content for internal digital signage, working cross-functionally to establish and maintain an effective content process that ensures communications are relevant to employees, succinct, on-brand and up to date.

Requirements

• Bachelor’s degree (BA/BS) in journalism, public relations, communications, English or a related field preferred.