Requirements

• 4–6 years of experience in lifecycle marketing, CRM, retention marketing, customer marketing, or a related function within an ecommerce or consumer brand.
• Hands-on experience managing communications across email, SMS, push notifications, or other owned channels.
• Experience working in Klaviyo and with SMS platforms.
• Strong understanding of lifecycle strategy, automation, segmentation, personalization, testing, and customer journey development.
• Experience managing an agency, vendor, or external partner.
• Strong project management and organizational skills, with the ability to manage multiple workstreams and cross-functional dependencies.
• Experience writing marketing briefs and editing customer-facing copy.
• Strong analytical capabilities with the ability to identify discrepancies, question results, and uncover areas of opportunity.
• Experience with Shopify and analytics or reporting platforms.
• Clear and confident communicator who can provide direction, influence stakeholders, and keep work moving forward.

Benefits

• medical, dental, and vision coverage with employer-paid plan options
• 401(k) with company match
• paid holidays and PTO
• flexible work-from-home Fridays
• wellness and fitness perks
• employee product discounts
• catered team lunches
• team-building events
• and additional lifestyle benefits!