Brand & Market Analysis Intern

Brentwood, TN (Hybrid)

$15/hr – $20/hrIntern/New GradInternship

Posted 3 months ago

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Job Summary

Drive competitive intelligence for eCard’s gift card and payments platform, shaping strategic insights for leadership.

  • Identify and define the competitive universe (direct, indirect, and aspirational competitors in gift card/payments space)
  • Develop 1-page profiles for 8–12 key players and map gaps to differentiate
  • Present findings in a CI report and executive deck for leadership

Job Description

Drive competitive intelligence for eCard’s gift card and payments platform, shaping strategic insights for leadership.

  • Identify and define the competitive universe (direct, indirect, and aspirational competitors in gift card/payments space)
  • Build a tiered competitor framework by market position, service, and target customer
  • Develop 1-page profiles for 8–12 key players covering products, pricing, messaging, and channels
  • Map service overlaps and gaps where eCard leads, lags, or has white space
  • Audit eCard brand visuals across touchpoints for consistency
  • Evaluate website messaging, structure, and online positioning versus upmarket competitors
  • Analyze voice and tone across eCard’s digital presence
  • Benchmark findings against 3–5 upmarket competitors to spot alignment gaps
  • Develop a gap and opportunity matrix to differentiate or reinforce brand
  • Compile a written competitive intelligence report and executive presentation deck
  • Current junior or senior in Marketing/Communications/Business or related undergrad or MBA/related grad
  • Strong research skills and ability to synthesize from multiple sources
  • Clear writer who translates analysis into plain-language insights
  • Self-starter with defined scope and timeline, minimal micromanagement
  • Ability to work in-person at Brentwood, TN office (hybrid)
  • Experience with brand or competitive analysis projects
  • Familiarity with Canva, Google Slides, Figma, SimilarWeb, or SEMrush
  • Interest in fintech/payments or B2B SaaS
  • Experience building decks or visual frameworks for business audiences
eCard Systems logo

eCard Systems

All-in-one gift card solution. Digital and physical gift card processing. Gift card production. Accessories and displays. Custom design solutions.Gift card program provider and transaction processor serving more than 100,000 merchants in the U.S. and Canada, in the restaurant, retail, and hospitality industries. Specific segments include coffee shops and coffee roasters, breweries, bakeries, spas and salons, boutique retailers and restaurant franchises.In addition to online ordering of premium plastic cards, encoding and processing, the company offers an entire packaging system designed for maximum in-store visibility and profitability. Merchants may choose custom or stock plastic cards designed for popular occasions and holidays, paper cards, key tags and a wide variety of corresponding envelopes, sleeves, fold-up holders and countertop displays.

Founded in 2001
Brentwood, Tennessee, USA
92 employees (18 in marketing)

Traffic Signals

Monthly Visitors
41.3K
Monthly Google Ads Budget
$47.2K
Traffic Source Mix
Search
28%
Direct
52.4%
Referral
17.6%
Social
1%
Paid
0.9%

Headcount Trend

Current headcount: ~92

Marketing Team

Marketing Team Size
2 (2% of company)