Bilingual In House Marketing Concierge (Japanese/English)

Responsibilities

• Schedule Details: Our Bilingual In House Marketing Concierge work a flexible schedule, which includes weekends and holidays, based on guest travel patterns and business needs. Shifts will be scheduled within the operating hours of 6:30AM –9:30 PM.
• - Promote and book vacation ownership presentations, previews and the sale of mini-vacation packages to eligible on-site owners, guests and visitors.
• - Provide concierge services to guests by recommending local dining experiences and attractions while communicating ownership opportunities.
• - Distribute approved promotional information and providing excellent customer service to all guests while projecting a professional company image.
• - Assist in the implementation and tracking of current and future marketing programs.

Requirements

• Minimum 1 year proven sales, sales related marketing, concierge, or optional tour and activity sales experience.
• Intermediate computer proficiency with the ability to learn.
• Able to work a flexible schedule to include evenings, weekends, and holidays.
• High School diploma or equivalent.
• Japanese/English Bilingual (speak, read and write).

Preferred

• 6 months or more previous experience working in the timeshare industry.
• Thorough understanding of the island with ability to explain activities, restaurants, and destinations throughout the island.

Benefits

• Medical, Dental, and Vision insurance from Day One
• Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program
• HGV provides access to outstanding Team Member benefits, discount travel programs and much more! Join HGV to access these premier benefit programs today!
• Generous Paid Time Off Program
• Paid Sick Days
• Team Member Recognition and numerous learning and advancement opportunities
• and more!