Bilingual Home Health Community Marketing Representative

Responsibilities

• - Develop and execute a territory marketing plan to grow census and referrals across Morris County
• - Build lasting relationships with referral sources, including hospital case managers, rehab and skilled nursing discharge planners, physicians’ offices, Area Agency on Aging and ADRC staff, and managed care organization (MCO) care managers
• - Educate families and professionals on Medicaid eligibility, MLTSS enrollment, and the pathway to authorized home care services
• - Partner with our intake and billing teams to ensure smooth handoffs, accurate authorizations, and a positive start of care
• - Present at community events, support groups, caregiver conferences, memory cafés, and in-service trainings for referral partners
• - Represent the agency at networking events, chamber meetings, and senior-focused expos
• - Track activity, referrals, and conversions in our CRM and report on results weekly and monthly
• - Stay current on NJ Medicaid policy, MCO contracting requirements, and program changes, and communicate relevant updates to the team
• - Uphold the agency’s reputation by delivering honest, compassionate, and compliant communication at all times

Requirements

• - 5+ years of experience in home health, home care, hospice, or senior services marketing or business development
• - Extensive, hands-on knowledge of Medicaid, including NJ FamilyCare, MLTSS, eligibility and application processes, and the role of MCOs and care managers
• - Proven track record of generating referrals and growing census
• - Strong existing relationships with healthcare and senior-services professionals in northern New Jersey (a plus)
• - Excellent presentation, communication, and relationship-building skills
• - Working knowledge of HIPAA, anti-kickback rules, and healthcare marketing compliance
• - Proficiency with CRM software and Microsoft Office or Google Workspace
• - Valid driver’s license, reliable transportation, and a clean driving record
• - Ability to work some evenings and weekends for community events

Preferred

• - Bachelor’s degree in marketing, business, healthcare administration, or a related field
• - Experience marketing dementia, Alzheimer’s, or memory care services
• - Familiarity with Morris County’s aging services network and local caregiver resources
• - Bilingual (English/Spanish) a plus

Benefits

• - Health, dental, and vision insurance
• - Paid time off and holidays
• - Mileage reimbursement or vehicle stipend
• - Training and professional development in dementia care and healthcare marketing
• - A mission-driven team that values compassion and integrity