Associate Marketing Operations Specialist

Richmond, VA (Hybrid)

Salary Not AvailableMid Level2+ years expFull time

Posted 3 months ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Drive Marketing Ops by owning workflow progress in Monday.com, coordinating events, and ensuring brand alignment.

  • Own workflow progress in Monday.com and keep projects on schedule.
  • Coordinate event logistics and cross-functional collaboration with stakeholders.
  • Standout: strong brand governance and a mindset for continuous improvement.

Job Description

Responsibilities

  • Monitoring and facilitating the flow of projects through our workflow system (Monday.com), ensuring work is prioritized, visible, and progressing on schedule
  • Coordinating logistics, sponsorships, and brand presence at regional and national industry events
  • Provide administrative support for events by coordinating registrations, managing details, and supporting pre‑event logistics.
  • Executing on a range of administrative tasks in support of our Brand and Marketing efforts
  • Monitoring and advocating for adherence to our brand standards across creative development and review processes
  • Identify and implement opportunities for continuous improvement in our workflows, tools, and ways of working
  • Serving as a key point of contact between Marketing Operations, Brand, and Distributions teams to ensure alignment and smooth executions
  • Other duties as assigned

Requirements

  • 2+ years’ experience in a process-oriented, coordination, or operations role ; experience working with a workflow system (ServiceNow, Monday.com, Asana, etc) preferred
  • Strong aptitude building and maintaining relationships as well as influencing and collaborating with stakeholders at multiple levels
  • Ability to negotiate competing priorities and quickly adapt to changing priorities
  • Able to manage a high-energy environment and multiple deadlines with a positive, solutions-oriented, can-do attitude
  • Collaborative and proactive approach to work with strong sense of ownership and follow-through
  • Comfortable with technology; ability to quickly learn and navigate different online systems, including event registration and vendor platforms
  • Multichannel expertise across web, print, social media, video, and email
  • Strong written and verbal communication skills, with the ability to clearly convey status, risks and next steps
  • Experienced in working within multi-functional teams and matrix organizations

Preferred

Benefits

  • Competitive Compensation & Total Rewards Incentives
  • Comprehensive Healthcare Coverage
  • Multiple 401(k) Savings Plan Options
  • Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
  • Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
  • Disability, Life, and Long-Term Care Insurance
  • Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
  • Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
  • Caregiver and Mental Health Support Services
CareScout logo

CareScout

3.2 Glassdoor

CareScout simplifies and dignifies the aging experience – starting with how we define, deliver, and discover quality aging care. We help older adults and their families navigate the aging journey and find quality care. Through our CareScout Quality Network, a group of long-term care providers committed to delivering person-centered care, we’re reframing quality as not just safety, but an experience that is dignified, connected, and fulfilling. At CareScout.com, we’ll be sharing aging care options and provide resources, education, and human support in one unified experience. CareScout also continues to offer market-leading Specialty Assessments and Care Support Solutions, as we have for more than 20 years.

Founded in 1997
Glen Allen, Virginia, USA
259 employees (14 in marketing)
72% recommend to a friend

Traffic Signals

Monthly Visitors
40.4K
Monthly Google Ads Budget
$19.1K
Traffic Source Mix
Search
13.4%
Direct
38.9%
Referral
5.7%
Social
1.3%
Paid
0.6%

Headcount Trend

Current headcount: ~259

Marketing Team

Marketing Team Size
9 (3% of company)
Median Career Experience
23 years
Median Tenure
1.4 years

Recent News