Associate Director of Internal Communications - UW Medicine Strategic Communications

Responsibilities

• Internal Communications Strategy and Execution: 55%
• - Support the development and implementation of UW Medicine’s internal communications strategies, communications plans and audience engagement initiatives across the organization, entities and operational priorities.
• - Develop, write, manage and execute high-quality internal communications content across multiple channels, including intranet stories, executive and leadership messages, newsletters, email campaigns, presentations, talking points and organizational updates.
• - Lead and support executive, leadership and employee communications initiatives, and ensure deliverables align with UW Medicine’s mission, values, voice, accessibility standards and inclusive language practices.
• - Manage and optimize day-to-day internal communications operations, including communications channels and platforms, editorial calendars, workflows, and review and approval processes.
• - Partner cross-functionally with Strategic Communications, HR, IT Services, Compliance, Organizational Development, and other operational leaders to ensure coordinated, accurate and effective employee communications.
• - Support communications strategies related to organizational change initiatives, enterprise-wide projects, operational disruptions, and crisis and emergency communications. Integrate change management principles into communications planning and execution. Ensure all content adheres to legal, brand and security guidelines.
• - Monitor communications performance metrics, audience engagement data and channel effectiveness, and recommend strategies to improve audience targeting, distribution timeliness, user engagement and overall communications impact.
• - Help strengthen internal communications capabilities by developing and supporting content governance, editorial standards, best practices, tools, processes, and continuous improvement initiatives.
• Communications Operations, Intake and Editorial Leadership: 20%

Requirements

• Bachelor’s degree in communications, journalism, public relations or related field
• 5+ years of progressively responsible communications experience, preferably in a large, complex organization, with at least 3 years in a management role leading internal communications strategy and planning

Preferred

• Demonstrated experience developing and executing internal communications strategies and content
• Exceptional writing, editing and verbal communication skills with strong attention to detail and accuracy
• An authentically and consistently good listener
• Experience managing communications projects, editorial processes and review workflows
• Proven ability to work in a fast-paced, high-change environment, with demonstrated ability to manage multiple projects, priorities and deadlines
• Strong organizational, analytical and project management skills
• Experience supporting executive communications and organizational initiatives
• Strong understanding of digital communications channels, intranet best practices and email communications platforms
• Demonstrated commitment to principles of equity, inclusive language and accessibility standards
• Strong interpersonal skills and demonstrated ability to build collaborative relationships across teams and organizational levels

Benefits

• For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/