Associate Director, Client Management

Chicago, IL (Remote)

$100K/yr – $120K/yrSenior Level7+ years expFull time

Posted 2 days ago

Job Summary

Own and drive end-to-end influencer programs for a flagship financial services client, coordinating multi-stakeholder teams and program milestones.

  • Own campaign timelines from kickoff through wrap and ensure on-time delivery.
  • Lead day-to-day client communication and flawless execution across programs.
  • Leverage data to inform strategy and optimization.

Job Description

Responsibilities

  • Lead multi-faceted influencer marketing campaigns ranging in budget and complexity for a flagship financial services client.
  • Serve as the day-to-day client lead, driving communication, alignment, and flawless execution across influencer programs.
  • Own campaign timelines from kickoff through wrap, including production schedules, creator deliverables, review cycles, live dates, reporting milestones, and cross-functional dependencies.
  • Partner with the client, IAT, and internal stakeholders to ensure influencer strategies and campaign plans deliver against brand and business objectives.
  • Monitor creator trends, platform shifts, and cultural conversations to inform influencer strategy.
  • Ensure influencer programs integrate with broader marketing campaigns and brand initiatives.
  • Lead creator and talent selection in partnership with strategy and activation teams to ensure talent aligns with brand strategy, audience needs, and cultural relevance.
  • Guide cross-functional teams, activation partners, production partners, and IAT stakeholders to execute campaigns on time, on brief, and at the highest standard.
  • Oversee production and live event activations, including shoot planning, creator participation, timeline management, on-site needs, and client/stakeholder coordination.
  • Manage ongoing client and campaign status updates while tracking timelines, deliverables, approvals, risks, and program progress.

Requirements

  • 7+ years of experience working at an agency, marketing-tech company, media organization, or influencer/creator marketing environment.
  • Experience leading complex influencer, social, or integrated marketing campaigns from kickoff through execution and reporting.
  • Proven experience managing tight production timelines and high-volume creator deliverable workflows across content deadlines, client review cycles, revision rounds, asset delivery, posting schedules, and final reporting milestones.
  • Experience building and managing campaign timelines, status trackers, deliverable matrices, approval flows, and internal/external progress updates.
  • Experience overseeing content shoots and/or live event activations in person while supporting clients, managing creator participation, and coordinating key stakeholders on-site.
  • Experience working closely with agency partners and cross-functional teams within an IAT structure.
  • Experience leveraging data and analytics to inform campaign planning, performance reporting, and optimization recommendations.
  • Exceptional communication, interpersonal, and leadership skills with the ability to thrive in a fast-paced, client-facing environment.
  • Experience creating clear internal and external presentations, status materials, timelines, and executive-ready campaign updates.
  • Strong decision-making, organizational, planning, and problem-solving skills with the ability to manage complex campaigns, shifting priorities, and production dependencies.

Preferred

  • Experience working on financial services accounts.
  • Experience working in a highly regulated industry or with clients that require legal, compliance, brand, and risk review.
  • Previous experience managing or mentoring junior team members.
  • Experience working with athlete ambassadors, sports talent partnerships, live events, or on-site creator productions.
  • Experience building campaign trackers, production timelines, or operational playbooks that improve team execution.

Benefits

  • our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.
Influential logo

Influential

2.8 Glassdoor

Influential is the global leader in influencer marketing, founded in 2013, and is the only influencer company that is a preferred partner of all major social media platforms. Influential uses the industry’s richest data, powered by the smartest AI and human intelligence, to precisely match audiences with creators delivering ROI and measurable business outcomes for brands. Our obsession with brand safety and commitment to inclusion underpins everything we do, and we are trusted by over 60% of Fortune 500 brands.

Founded in 2013
Las Vegas, Nevada, USA
483 employees (119 in marketing)
28% recommend to a friend
43% CEO approval

Salaries

Posted range

$100K/yr – $120K/yr

Taken straight from the job posting.

See all Influential salaries

Funding

Total Funding
$51.5M
Last Raise
$15M
Convertible Note, 4 years ago

Funding History

  • Nov 2021
    Convertible Note • $15M
  • Jun 2018
    Series B • $12M
  • Sep 2017
    Series Unknown • $14.5M

Traffic Signals

Monthly Visitors
18.3K
Traffic Source Mix
Search
34.3%
Direct
55.3%
Referral
5.5%
Social
3.4%
Paid
1.3%

Headcount Trend

Current headcount: ~484

Recent News

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Associate Director, Client Management

Influential · Chicago, IL · Remote