Associate Director, Client Management

Responsibilities

• Develop and lead multi-faceted influencer marketing strategies ranging in budget and complexity for clients across QSR, CPG, Finance, Telecoms and more
• Work as a strategic partner alongside Client Solution Leads to identify growth opportunities for clients and lead day-to-day execution.
• Thought-leader with deep knowledge of social platforms such as TikTok, YouTube, Snap, Instagram etc.
• Work in close partnership with, and drive synergy between, with internal teams and external partners/agencies regarding client needs
• Represent the client in the agency by defining the right approach to achieve success/results — anticipate their needs.
• Mentor account managers, helping build a culture of collaboration.
• Navigating challenges within the execution process with ease; proving thoughtful solutions for roadblocks encountered on any given project
• Building new materials for the use of the account management department and beyond; improving processes for more seamless execution of campaigns
• Preparing reports and analyzing ad performance relative to campaign objectives; providing optimization recommendations
• Maintaining in-depth knowledge of ad products and relevant specs, guidelines, and business rules; manage asset delivery timelines

Requirements

• 7+ years of experience working at an agency, marketing-tech or media start-up
• Must have direct experience in influencer marketing
• Strong background experience developing multi-faceted marketing campaigns including creative, influencers, media, digital and/or social media
• Experience leveraging data and analytics to influence influencer strategies and campaign plans
• Exceptional communication, interpersonal, and leadership skills with the ability to thrive in a fast-paced, dynamic environment
• Experience creating internal and external presentations (keynote and google slides preferred)
• Strong decision-making, organizational, planning, and problem-solving skills with a proven ability to identify and prioritize critical issues
• Knowledgeable of all major social platforms (Instagram, Facebook, Pinterest, TikTok, Twitter, YouTube)
• Bachelor’s degree or equivalent experience

Benefits

• medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.