Responsibilities

• Support social listening, media monitoring, and reporting initiatives across a portfolio of global brands.
• Track cultural moments, emerging conversations, competitor activity, and consumer sentiment across social and digital platforms.
• Learn and utilize industry-leading tools such as Brandwatch, Sprinklr, and NewsWhip to uncover actionable insights tied to brand reputation, campaign performance, sustainability, and corporate communications initiatives.
• Translate complex social and digital data into clear, compelling narratives and presentations for internal teams and clients.
• Assist in developing recurring reports, dashboards, and performance analyses to measure brand health and campaign impact.
• Monitor online conversations and media trends surrounding brand, industry, and corporate topics in real time.
• Partner with cross-functional teams across strategy, creative, media, and communications in a fast-paced agency environment.
• Gain exposure to both agency operations and client-facing work while developing analytical and storytelling skills.

Requirements

• Bachelor's degree in communications, marketing, journalism, public relations, data analytics, business, or a related field.
• Internship or hands-on experience in PR, marketing, social media, analytics, communications, or digital strategy preferred.
• Strong curiosity about social media trends, consumer behavior, internet culture, and data-driven insights.
• Excellent written, verbal, and presentation skills with the ability to synthesize information clearly and concisely.
• Strong organizational skills and attention to detail, with the ability to manage multiple projects simultaneously.
• Proficiency in Microsoft Excel and PowerPoint; familiarity with pivot tables, Boolean search logic, dashboards, or data visualization tools is a plus.
• Comfortable learning new technologies and navigating a dynamic, fast-paced environment.
• Collaborative mindset with a willingness to learn, contribute ideas, and work across teams.
• Additional language fluency in Spanish, Portuguese, or French is a bonus.

Preferred

• Additional language fluency in Spanish, Portuguese, or French is a bonus.
• Exposure to social listening or analytics platforms such as Brandwatch, Sprinklr, Talkwalker, or Meltwater is a plus.

Benefits

• burson invests in its people with robust benefits and people programs, including professional development opportunities, mentorship programs with industry leaders, a vibrant and inclusive company culture fostering collaboration and innovation and packages designed to reward and retain top talent.
• We invest in our people because we believe their success is our success.
• We’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.