Drive daily self-storage operations, sales, and maintenance as an Assistant Property Manager.

• Own facility occupancy, advertising, and customer service to keep units rented.
• Must-have: 2 years of customer service experience and a high school diploma.
• Standout: Weekend availability and prior self-storage or property management exposure.

Responsibilities

• Shows, rents and cleans self-storage units as well as actively selling and maintaining supplies of moving and packing materials
• Responsible for the sales, marketing, occupancy, and delinquency management of the facility
• Provides outstanding customer service including assessing and resolving customer problems and professionally handling telephone and walk-in inquiries
• General management of the office including but not limited to opening and closing the office on time each day, keeping and balancing petty cash, preparing daily, reports as required by management
• Keeping the facility rented at optimum levels by effectively utilizing advertising, promotional and customer relation skills as approved by management
• Maintains all required tenant documentation in a neat and orderly manner as directed by management
• Controls delinquencies through telephone contact and letters on a scheduled basis including sending out monthly invoices
• Prepares units for auction as prescribed by law, and company procedures
• Performs maintenance duties; Includes but does not limit to sweeping and cleaning space(s) as vacated, hallways, and grounds as needed. Cleans office and restrooms daily
• Maintains a neat, clean, safe and secure facility including minor maintenance and daily lock checks as well as visual inspection daily

Requirements

• High School diploma is required
• Weekend availability is required
• Valid driver's license and reliable form of transportation are required in order to perform essential functions of this job
• Ability to pay close attention to detail
• Experience: Self-Storage: 2 years (Preferred)
• Customer service: 2 years (Required)
• property management: 2 years (Preferred)
• Move/Traverse: frequently bend, stand, stoop and/or walk
• Carry Weight: infrequently carry weight and/or lift objects (light to heavy) weighing up to 50 pounds
• Hearing and Speech: frequently communicates with the ability to hear and talk regularly with clients who have inquiries about their storage accounts, billing invoice or other related account matters; must be able to exchange accurate information in these situations
• Education: High School diploma is required

Preferred

• Prior self-storage, apartment management or hotel experience is preferred
• Customer service, retail sales, marketing experience is preferred
• General office and telephone skills are preferred
• Self-Storage Software Experience is a plus
• Successful record of accomplishment of sales and marketing skills in the self-storage or retail industry is preferred

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance