Assistant Manager, US Consumer Services Marketing

Responsibilities

• - Support the development and execution of integrated marketing initiatives across US Consumer Services products, including Bill Pay, lending, prepaid services, digital products, and other emerging consumer services.
• - Manage assigned marketing programs from initial planning and creative briefing through approvals, production, deployment, and performance reporting.
• - Translate business objectives and product requirements into clear marketing strategies, campaign plans, creative briefs, and customer-facing communications.
• - Maintain marketing calendars, project plans, and status reports across multiple concurrent initiatives.
• - Coordinate with internal stakeholders, cross functional partners, and external partners to gather requirements, resolve issues, and keep projects moving forward.
• - Identify project risks, dependencies, and resource needs, and escalate issues when appropriate.
• - Support the development of annual marketing strategies, roadmaps, and campaign calendars across products, channels, and customer segments.
• - Coordinate the development and deployment of customer marketing campaigns across email, paid social media, partner channels, websites, landing pages, retail locations, and digital out-of-home media.
• - Manage creative development, proofing, internal review, legal and compliance approvals, print production, and deployment processes.
• - Support the development of business-to-consumer and business-to-business marketing content, including email campaigns, landing pages, white papers, LinkedIn content, paid advertisements, and partner-support materials.

Requirements

• - 3+ years of experience in marketing, campaign management, project management, communications, product marketing, partner marketing, or a related field.
• - 2+ years of experience in organizational and project-management skills, with demonstrated ability to manage multiple priorities and deadlines in a fast-paced environment.
• - Experience coordinating marketing projects from concept through execution.
• - Experience developing customer communications, digital content, sales enablement materials, or retail marketing assets.
• - Ability to coordinate cross-functional teams and manage complex review and approval processes.
• - Ability to translate business and product requirements into clear, customer-focused marketing materials.

Preferred

• - Bachelor’s degree in marketing, communications, business, or a related field.
• - Experience in financial services, payments, consumer products, retail services, or another regulated industry.
• - Experience supporting integrated marketing campaigns across digital, email, social media, website, retail, and partner channels.
• - Experience coordinating creative development, print production, localization, or external vendor relationships.
• - Familiarity with digital marketing, paid media, search engine optimization, campaign measurement, and content-management processes.
• - Experience developing sales enablement materials, product playbooks, or field marketing programs.
• - Experience using project-management and collaboration tools, such as Microsoft Lists, SharePoint, Jira, Smartsheet, or similar platforms.
• - Ability to work independently, anticipate project needs, and bring structure to complex or evolving initiatives.

Benefits

• Benefits
• You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and best-in-class development platforms, to name a few. Please review the location-specific benefits and note that your recruiter may share additional role-specific benefits during the interview process or in an offer of employment.
• United States benefits include:
• - Medical, dental, vision, and life insurance
• - Paid time off
• - Parental leave
• - Global adoption assistance
• - 401(k) plan