Assistant Community Manager

Richmond, VA (On-site)

Salary Not AvailableEntry Level2+ years expFull time

Posted 4 months ago

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Job Summary

Support operations for an affordable-housing community by assisting leasing, marketing, finances, and resident services to ensure compliant, resident-centered property management.

  • Assist leasing, marketing, recertifications, and general admin to keep the community running smoothly.
  • Must-have: Experience with affordable housing and software like RealPage, OneSite, or JD Edwards.
  • Standout: Commitment to LIHTC/HUD compliance and proactive resident service.

Job Description

Support operations for an affordable-housing community by assisting leasing, marketing, finances, and resident services to ensure compliant, resident-centered property management.

  • Assist in managing leasing activities, marketing efforts, resident recertifications, and general administrative duties to ensure efficient community operations.
  • Handle accounts payable and receivable, aid in rent collection, and assist in managing delinquencies to maintain the financial health of the community.
  • Address resident concerns promptly and professionally, fostering a positive living environment.
  • Assist in organizing resident appreciation and retention events to build a strong community spirit.
  • Ensure adherence to affordable housing program requirements (e.g., HDC, HCR, HUD, LIHTC) by maintaining accurate records and supporting compliance audits.
  • Collaborate with maintenance staff to ensure timely and high-quality property upkeep, contributing to a safe and pleasant living environment.
  • Assist in preparing reports to monitor community performance and identify areas for improvement.

Requirements

  • Minimum of 2 years of property management experience, preferably in affordable housing
  • Familiarity with affordable housing programs (e.g., Project-Based Section 8, LIHTC) and compliance requirements
  • Experience with RealPage, OneSite, and JD Edwards (or similar property management software)
  • Excellent communication and interpersonal skills, with a commitment to providing exceptional customer service
  • A proactive, problem-solving mindset with a passion for creating great living experiences
  • Demonstrated ability to maintain confidentiality and navigate sensitive issues professionally
  • Demonstrates accountability and reliability by taking full ownership of projects and outcomes, prioritizing precision and attention to detail, and approaching challenges with grit, resilience, and proactive problem-solving, while continuously engaging in learning and development to enhance performance; fosters collaboration and a resident-centered environment

    Benefits

    • Lots of paid time off (19+ days) – we value your life outside of work.
    • Customizable total rewards package – pick from our medical, vision and dental options, along with our life insurance and an Employee Assistance Program
    • Financial wellness perks to set you up for success - such as 401(k), FSA & HSA, employer-paid life and AD&D insurance; paid leave & disability programs.
    • Mental health resources, such as counseling, are available to our team members.
    • Fertility benefits – such as surrogacy, adoption assistance and more!
    • Paid time off to volunteer and we will match your charitable donations! We are a passionate team making real impact on the world!
    • Grow with us – learning & training programs; tuition & certification reimbursement; internal advancement opportunities are available.
    Related logo

    Related

    Related was founded in Denmark in 2003 as a Nordic full-service PR, communications and marketing agency. Over the years, we have worked for a number of different clients from different industries. However, in the last seven years, we have had an increased focus on both the lifestyle, tech and the travel and tourism industry.We act as representatives for a number of international clients – companies, organizations, destinations, hotels and airlines. We work with all aspects of public relations, market communications and marketing – on a strategic, tactical and operational level – in Denmark, Norway, Sweden and Finland.From our offices in Denmark (Aarhus) and Sweden (Stockholm), we cover the entire communications spectrum, from overall strategic counseling and brand development to the writing and distribution of information, acting on social media, coordinating events and maintaining media and industry relations. We create awareness and increase sales and ROI.Our focus is always to strengthen our clients’ reputations and relations to their peers. And to do so successfully and in a professional and credible way.

    Founded in 2003
    Aarhus, Central Denmark Region, DNK
    19 employees (6 in marketing)

    Traffic Signals

    Monthly Visitors
    2.1K
    Traffic Source Mix
    Search
    41.6%
    Direct
    34.2%
    Referral
    14.6%
    Social
    5.6%
    Paid
    1.9%

    Headcount Trend

    Current headcount: ~19

    Marketing Team

    Marketing Team Size
    6 (32% of company)
    Marketing Roles Posted (Last 30 Days)
    1