Analyst, Brand & Customer Strategy

New York City, NY (On-site)

$72K/yr – $89K/yrMid Level2+ years expFull time

Posted 10 days ago

Job Summary

Own and synthesize market and consumer insights to shape brand strategy and campaigns for Saks, Neiman Marcus, and Bergdorf Goodman, coordinating cross-functional teams on research, brand expression, and channel consistency.

  • Lead research initiatives and translate data into strategic recommendations
  • Align brand positioning across campaigns and touchpoints across luxury retailers
  • Collaborate with marketing, creative, digital, stores, and merchandising

Job Description

Responsibilities

  • Monitor and analyze macro market trends, competitive shifts, and industry benchmarks to identify emerging brand opportunities and risks.
  • Maintain a close understanding of changing consumer trends, demand in luxury fashion.
  • Support the design and execution of primary research initiatives (surveys, focus groups, customer interviews) and synthesize secondary research.
  • Analyze and synthesize actionable insights from large sets of qualitative and quantitative data.
  • Provide strategic recommendations based on insights to optimize brand, marketing & creative initiatives.
  • Work closely with brand strategy team members and collaborate with cross-functional teams including marketing, merchandising, digital, stores, and creative to support brand initiatives and campaigns.
  • Communicate effectively across teams to ensure seamless execution of brand projects and initiatives.
  • Support the execution of brand vision, purpose, and positioning for Saks Fifth Avenue, Neiman Marcus, and Bergdorf Goodman, ensuring consistency across all marketing and customer-facing channels.
  • Collaborate with cross functional partners to refine brand expression and ensure alignment with the brands’ unique identities, values, and market opportunities.
  • Ensure that brand positioning is consistently reflected across all internal and external communications, campaigns, and touchpoints through regular audits of touchpoints.

Requirements

  • Bachelor’s degree in Marketing, Business, or a related field.
  • 2-3+ years of experience in brand strategy, business analytics, marketing, or a related field, preferably within a consumer business.
  • Experience designing and executing consumer and market research, and analyzing large sets of quantitative and qualitative data to identify actionable insights.
  • Ability to drive analyses that diagnoses drivers of business performance across various dimensions: customer segment, product, selling channel, media channel, etc.
  • Ability to concisely explain insights coming from complex data analyses through effective verbal/written communication and compelling data visualizations
  • Proven ability to manage multiple projects simultaneously and work autonomously with minimal supervision
  • Strong collaboration and communication skills, with the ability to work effectively across teams and channels, including digital, stores, marketing and creative.
  • Passion for luxury retail and an understanding of Saks, Neiman Marcus, and Bergdorf Goodman’s customer base and market positioning.
  • Exceptional standards for quality and strong attention to detail
  • Extensive knowledge of Excel is required

Preferred

  • Experience in crafting insight-driven creative briefs
  • Experience with Snowflake or equivalent is required
  • Experience with Tableau

Benefits

  • Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).
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Saks

SAKS specializes in Business Process Management and Knowledge Process Management Services in key areas of Finance & Accounting, Process Automation, Data Science & AI, Mobility and Customer Experience Services.We offer our global clients business value by combining a wealth of knowledge in domain experience and operational excellence in key industries of Financial Services, Manufacturing, Healthcare Services, Telco, Insurance, Logistics and Banking. SAKS specializes in 5 verticals, Finance & Accounting, Data Science & AI, Mobility, Customer Experience & Process AutomationLeveraging upon the latest practices and technologies within these areas, we aim to help our clients achieve their strategic objectives, may it be creating disruptive products or enhancing process efficiencies.

Founded in 2012
LKA
108 employees (16 in marketing)

Salaries

Posted range

$72K/yr – $89K/yr

Taken straight from the job posting.

See all Saks salaries

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Analyst, Brand & Customer Strategy

Saks · New York City, NY · On-site