Advertising Operations Manager

Responsibilities

• Own a portfolio of key client accounts overseeing the strategy, planning execution and optimization of digital and retail media campaigns or product feeds across major advertising platforms.
• Translate client objectives into actionable media strategies that drive performance and measurable outcomes.
• Provide regular reporting and insights to clients, identifying opportunities for growth and improvement.
• Deliver advanced reporting and insights, tying media performance to client KPIs.
• Partner with Client Success Managers, Technical Account Managers, Advertising Account Managers and Product teams to deliver cohesive, high-impact media programs.
• Build and continuously improve AI-assisted workflows for campaign setup, feed builds, and reporting, with a focus on repeatable processes rather than one-off manual solutions.
• Validate AI-generated outputs - including feeds, reports, and campaign configurations - for accuracy before they are shared with clients or internal teams, treating AI output as a draft requiring review.

Requirements

• 2+ years of experience in digital marketing or product feed management.
• Experience managing complex, product feed data and processes that enhance digital marketing results across Google, Bing, Meta and other advertising platforms.
• Scripting and formula-based problem-solving experience.
• Experience using AI or automation tools to improve recurring campaign, feed-management, or reporting workflows.
• Strong analytical mindset, including the ability to interpret trends and make data-driven decisions.
• Excellent stakeholder management and communication skills.
• Demonstrated leadership skills, whether formal or informal.
• Travel Required Up to 10%

Preferred

• Bachelor's degree in business, Marketing, Communications, or related field.
• 3+ years of experience in digital marketing, retail media, or product feed management.
• Familiarity with digital marketing and retail media team workflows or QA processes.
• Demonstrated experience redesigning a manual process into a repeatable AI-assisted or automated workflow.

Benefits

• Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1
• A 6% 401(k) match
• Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days
• 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
• Accident, critical illness, and hospital indemnity insurance
• Pet insurance
• Legal assistance and identity theft insurance plans
• Life insurance 2x salary
• Access to the Calm app and the Employee Assistance Program
• $65/month Remote work stipend for internet