Admissions & Marketing Manager

Responsibilities

• Develops and maintains relationships throughout health care industry to promote the facility.
• Fosters relationships with healthcare system discharge planners; request referrals from the same.
• Fulfills a proactive, take-charge role in the facility’s stand up meetings.
• Communicates weekly with the Chief Executive Officer and other department heads to resolve admission issues, including ongoing meetings with the Chief Nursing Officer (CNO) to discuss clinical service issues.
• Conducts routine physical environment rounds with the CEO and select department heads (Housekeeping, Facilities, etc.) to evaluate and resolve facility presentation issues.
• Conduct tours for prospective customers interested in the facility’s skilled nursing care services.
• Ensures room readiness for new residents.
• Works with the Social Worker to ensure that internal conversions of patients from short-term rehab to long-term care take place when appropriate.
• Alerts department heads/facility staff of projected room changes – admissions, discharges, patient transfers – at the daily stand up meeting.
• Leads the bed management process. Works with the CNO and the Business Office Manager (BOM) to ensure appropriate and efficient decisions are made regarding prospective admissions.

Requirements

• Education Associate’s or Bachelor’s degree in an appropriate field preferred.
• Two years of equivalent experience in a sales/marketing position or Admissions Coordinator position will be considered in lieu of a degree.
• Licenses/Certification Valid driver’s license.
• Experience Six months experience in a long-term care environment preferred.
• 3-4 years of experience in a sales/marketing position, or with a heavy emphasis on customer service. A background in community involvement is preferred.