Admissions Coordinator

Department: Admission
Reports To: Associate Director of Admission – Operations
FLSA Status: Non-Exempt
Employment Status: Full-Time (1.0 FTE)

Welcome Students. Create Exceptional First Impressions.

Linfield University is seeking an organized, customer-focused, and energetic Admissions Coordinator to serve as the welcoming face of our Admission Office. In this highly visible role, you'll coordinate campus visits, oversee our student ambassador program, and help create memorable experiences for prospective students and their families. If you thrive in a fast-paced environment, enjoy event coordination, and are passionate about delivering outstanding customer service, we'd love to hear from you.

Why Join Linfield University?

At Linfield, you'll become part of a collaborative, mission-driven community dedicated to student success and academic excellence. Every interaction with prospective students helps shape their college search experience, and your work will play a vital role in welcoming future Wildcats to campus. We value innovation, inclusion, teamwork, and meaningful relationships that make a lasting impact.

Position Summary

As a member of the Enrollment Services team, the Admissions Coordinator is responsible for managing Linfield's campus visit program and ensuring every prospective student and family enjoys an engaging, personalized visit experience. This position oversees front office operations, coordinates individual and group visits, manages the student ambassador program, and serves as the primary point of contact for the Admission Office.

Success in this role requires exceptional organization, attention to detail, strong communication skills, and the ability to balance multiple priorities while providing outstanding customer service.

What You'll Do

Campus Visit Experience & Event Coordination

• Coordinate all aspects of the prospective student visit experience, including individual visits, daily campus tours, virtual programs, and visit inquiries.
• Plan and execute group visit programs in collaboration with campus and community partners.
• Coordinate logistics and staffing for admissions tables and campus recruitment activities.
• Assist with planning and executing large-scale recruitment events, including Open Houses and specialty visit programs.
• Partner with faculty, staff, coaches, and student ambassadors to create personalized and engaging visit experiences.

Front Office & Customer Service

• Serve as the first point of contact for the Admission Office, welcoming visitors in person, by phone, and through email.
• Provide accurate information and exceptional customer service to prospective students, families, and campus partners.
• Oversee daily front office operations, including reception, phone coverage, mail distribution, and general office coordination.

Student Ambassador Program

• Coordinate and oversee Linfield's Student Ambassador program.
• Manage ambassador scheduling for campus tours, office support, telecounseling, and special events.
• Ensure ambassadors are prepared for campus visits and understand their responsibilities.
• Support admissions counselors by coordinating ambassador assignments with faculty, facilities, and campus staff.
• Monitor student performance and accountability according to program expectations.

Operations & Office Management

• Support billing processes and budget-related activities for enrollment events.
• Maintain the Welcome Center to ensure spaces and materials are visitor-ready.
• Manage office supply inventories and admissions publications.
• Assist with operational projects that support Enrollment Management initiatives.

Process Improvement

• Maintain knowledge of university policies, systems, and procedures to ensure consistency and compliance.
• Identify opportunities to improve campus visit programs and front office operations.
• Proofread recruitment and marketing materials as needed.
• Complete additional projects that support admissions and enrollment goals.

What You'll Bring

Required Qualifications

• High school diploma or equivalent.
• Administrative office or related professional experience.
• Excellent communication, interpersonal, and customer service skills.
• Strong organizational skills with exceptional attention to detail.
• Proficiency with Microsoft Office applications.
• Ability to learn and utilize database software.
• Experience managing multiple priorities in a fast-paced environment.
• Ability to maintain confidentiality and exercise sound judgment.
• Commitment to supporting Linfield University's mission.

Preferred Qualifications

• Bachelor's degree.
• Experience working in higher education or admissions.
• Familiarity with enrollment management systems or CRM databases.

Knowledge, Skills & Abilities

The successful candidate will demonstrate:

• Outstanding customer service and relationship-building skills.
• Strong written and verbal communication abilities.
• Excellent organizational and time management skills.
• Ability to multitask, prioritize, and adapt to changing priorities.
• Initiative and the ability to work both independently and collaboratively.
• Professionalism, integrity, and sound judgment.
• Commitment to fostering an inclusive, welcoming environment for individuals from diverse backgrounds.

Work Schedule

This is a full-time position working Monday through Friday, 8:00 a.m. – 5:00 p.m. Flexibility is required, including occasional evenings and weekends, to support recruitment events and campus visit programs.

Physical Requirements

This position primarily operates in an office and customer-facing environment and requires the ability to:

• Remain seated or stationary for extended periods while working at a computer and managing front desk operations.
• Communicate effectively in person, by phone, and electronically.
• Frequently move throughout campus to support tours, visits, and admissions events.
• Occasionally lift and move event materials weighing up to 30–40 pounds.
• Operate standard office equipment and perform repetitive hand and wrist movements.
• Work outdoors in varying weather conditions while supporting campus visit activities.
• Work occasional evenings and weekends during admissions events.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Benefits

Linfield University offers a comprehensive benefits package that includes:

• Medical, dental, and vision insurance
• Retirement plan with university contribution
• Generous paid time off and holidays
• Tuition benefits for employees and eligible family members
• Professional development opportunities
• Employee wellness resources

Equal Opportunity Employer

Linfield University is committed to creating an inclusive community that values diversity and promotes equity. We encourage applications from individuals of all backgrounds who are committed to supporting our mission of learning, life, and community