Account Supervisor

Responsibilities

• Effectively handle all aspects of proactive and reactive media relations activities for a portfolio of professional services clients.
• Develop clear, thoughtful, and strategic communications, including strategy plans, client emails and intake memos, with minimal input from the account lead.
• Articulate, implement, and manage day-to-day execution of account strategy.
• Facilitate client calls and meetings and serve as a highly responsive day-to-day client contact.
• Demonstrate a proficient understanding of your clients’ business and the competitive landscape. Provide strategic recommendations and creative ideas and proactively identify and address clients’ needs.
• Demonstrate strong strategic, analytical, and project management skills; take responsibility for a diverse number of projects and complete them in a timely manner with general direction from the account lead.
• Participate in the new business process by articulating strategies and tactics and attending pitch meetings.
• Manage day-to-day performance of account teams. Ensure quality work, deadline adherence, effective processes, and that the team consistently meets or exceeds agreed upon expectations, deliverables, and metrics.
• Serve as a line manager for junior professionals; provide onboarding support, training and ongoing feedback, and participate in reviews.
• Act as a mentor for junior colleagues by modeling desired behavior; demonstrate a strong work ethic, intellectual curiosity, and commitment to collegiality and a growth mindset.

Requirements

• You have a bachelor’s degree or equivalent work experience.
• You have a minimum of five years’ PR and communications experience. Exposure to professional services and B2B clients is required; previous agency experience is highly preferred.
• You are highly curious, creative, and results-driven, with superior critical thinking, communication (verbal and written) and interpersonal skills.
• You have a proven track record of successfully implementing a variety of creative and effective public relations initiatives that have generated measurable results for clients.
• You have demonstrated the ability to manage a team and lead multiple projects simultaneously, making sound judgments on a daily basis and knowing when to seek senior counsel.
• You have a strong understanding of how law firms and professional services organizations can effectively communicate to their audiences.
• You have demonstrated strength as a writer; knowledge of AP style and the ability to proof, edit and coach others’ writing abilities.

Benefits

• Friendly and highly collaborative working environment where your voice will be heard and your ideas will count.
• Opportunity to work with leading law firms and professional services firms on a global scale within an international network.
• A focus on growth and professional development: twice annual professional planning sessions, regular access to leadership and mentorship opportunities.
• Hybrid work schedule; two days in the office with three optional work-from-home days per week.
• $175 one-time stipend for your at-home work set-up; $50 monthly stipend for your smartphone contract and a stipend to upgrade your device every three years.
• Competitive salary and customizable benefits package including:
• 100% company paid health, dental and vision insurance coverage
• 401k with competitive company match
• Monthly benefit stipend that can be used for health and wellness, transportation, student loan repayment or charitable contributions
• Employee Assistance Program and free annual membership to the Calm app