Account Supervisor, Health

Responsibilities

• Client Leadership: Serve as the primary day-to-day contact for clients, fostering strong relationships and ensuring satisfaction through strategic counsel and proactive communication.
• Project & Account Management: Oversee project timelines, deliverables, and workflow to ensure seamless execution of initiatives. Collaborate with cross-functional teams to drive results.
• Healthcare Expertise: Stay informed on healthcare industry trends, regulatory updates, and media landscapes to provide clients with timely, relevant counsel.
• Financial Management: Manage budgets, track financial performance, and ensure account profitability while identifying opportunities for efficiency and growth.
• People Leadership: Mentor and oversee junior staff, providing guidance and development opportunities to enhance team performance.
• Strategic Communications Planning: Support the creation of integrated communications plans that align with client objectives and industry best practices.
• Media & Stakeholder Engagement: Help develop messaging, media strategies, and stakeholder engagement initiatives to enhance brand awareness and credibility.

Requirements

• Bachelor’s degree or equivalent work experience.
• Minimum 4+ years of experience in health communications (agency or in-house preferred).

Preferred

• Strong understanding of the current healthcare landscape, including regulatory considerations, industry trends, and key stakeholders.
• Proven account management experience with the ability to manage multiple priorities and deadlines effectively.
• Strong written and verbal communication skills, with experience in crafting compelling narratives and strategic messaging.
• Experience managing budgets and financials for accounts.
• Demonstrated ability to lead and mentor junior team members.
• Ability to collaborate across teams and work effectively in a fast-paced, integrated agency environment.
• The ideal candidate will demonstrate fluency in leveraging AI tools to enhance communication strategies, optimize content creation, and drive more personalized, data-informed engagement across channels.

Benefits

• medical and dental insurance, vision, 401K, life insurance, disability insurance, paid time off, travel assistance and wellness programing.
• An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH’s total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.