Account Supervisor

Boston, MA (Hybrid)

$75K/yr – $85K/yrSenior Level5+ years expOther

Posted 4 months ago

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Job Summary

Drive senior‑level public relations for a Boston/NYC agency, overseeing media relations, client strategy, and team development.

  • Own daily media monitoring, outreach, and production of press materials for clients.
  • Must-have: At least 5 years of PR experience and strong client service orientation.
  • Standout: Mentors and trains the team while shaping strategic direction with VP input.

Job Description

Responsibilities

  • Manage and align daily activities to assure quality standards and to reach client expectations.
  • Monitor media, share trending news stories with the team and strategically capitalize on the news flow.
  • Conduct media outreach at a high level of impact. They save moderately difficult media assignments for themselves while delegating others to team members according to skills and abilities.
  • Actively participate in the management of the team’s development of daily media queries, add and align against client narrative.
  • Build relationships with clients and serve as the “go to” for client suggestions and inquiries.
  • Write strategic press releases, blog posts, media queries, and social media posts.
  • Have a high level of skill and understanding of productivity, media monitoring and media relations tools.
  • Lead internal training events.
  • Stay current and add to personal understanding of issues, processes, terms, products, and regulations specific to clients’ industries.
  • Provide feedback to VP/SVP on issues of strategic direction, competitive threats and changes in the public relations landscape.
  • Attend client and industry events, conferences, etc. Share findings and conclusions.
  • Participate in marketing initiatives and support firm and team lead, as requested.
  • Identify and refer any and all issues, risks and concerns to the VP.
  • All other tasks as assigned.

Requirements

  • An undergraduate degree in communications, public relations, journalism, English, or a similar major.
  • At least 5 years of PR experience
  • Proficiency in Google Workspace
  • Proficiency in Microsoft Office
  • Understanding of AI and how it can support work
  • Team player
  • Detail oriented
  • Organized
  • Self-motivated
  • Ability to flag issues
  • Ability to mentor others
  • Excellent communication skills
  • Desire to learn
  • Client service oriented
  • Adaptable to changing work demands and priorities
  • Goal oriented
  • Positive attitude

Preferred

  • Experience or interest in the financial industry (Fin Tech) is a plus

Benefits

  • health insurance
  • 401(k) plan
  • paid time off and paid holidays
  • life insurance
  • short-term and long-term disability insurance