Responsibilities

• The Account Supervisor works with our clients to plan, execute, manage and analyze their digital marketing campaigns.
• This role interacts with our clients on a daily basis to build and maintain a strong partner relationship and is a key contributor to the client’s day-to-day issues and projects.
• The Account Supervisor works closely with each of the internal departments at EVERSANA INTOUCH, including project management, business systems analysis, creative, analytics, social media, design and development; experience with managing projects, timelines, cost and tight deadlines is required.
• The Account Supervisor uses an understanding of marketing strategies, web metrics and other data to lead client strategic and tactical digital marketing efforts with other senior-level account staff and cross-functional teams.
• This role serves as primary contact to the client and/or agency partners to lead and implement digital marketing strategies and projects, as well as create client presentations, campaign results, POVs and research findings.
• The Account Supervisor takes the lead in the development of detailed campaign and project plans and serves as project owner, with overall responsibility for the finished product/service to client.
• Other responsibilities include management and delivery of status updates and financial forecasting and tracking of budget, target goals and objectives for the client.

Requirements

• Approximately 5 to 6 years of related industry experience: client service, digital advertising agency and pharmaceutical experience required; oncology, HCP and launch experience preferred
• Strong and applied experience in marketing and advertising, with expertise in digital strategy, media and technology
• Bachelor's degree or equivalent education plus professional experience required
• Demonstrated acumen in development process for highly technical projects involving iPad, data feeds, CRM campaigns and/or complex portals
• Previous experience with digital sales aid builds is highly desirable
• Ability to approve copy, scope and deliverables before submitted to client
• Strong command of agency offerings and expertise
• Strong client relations skills with proven customer satisfaction
• Proven ability to manage projects to successful and collaborative completion
• Strong negotiation skills