Account Manager

Responsibilities

• Build and maintain strong, trusted relationships with client contacts through proactive communication, responsiveness, and solution-oriented thinking
• Serve as the day-to-day contact for assigned clients and projects under the tutelage of an Account Director
• Anticipate client needs and proactively address challenges to ensure a positive client experience
• Collaborate with the Account Management team to support client growth opportunities and long-term account health
• Continuously deepen understanding of clients’ businesses, industries, and marketing challenges
• Support Account Directors by presenting plans, recommendations, timelines, and project updates confidently and professionally to clients and internal stakeholders
• Act as the client advocate within the agency and the agency advocate within the client organization
• Ensure creative work remains aligned with client objectives, brand standards, and campaign goals
• Contribute ideas and recommendations that elevate the quality and effectiveness of the work
• Manage multifaceted projects and integrated campaigns from kickoff through final delivery

Requirements

• 3–5 years of agency experience in account management, project management, or integrated marketing leadership
• Proven ability to successfully manage clients, projects, timelines, budgets, and cross-functional teams
• Understanding of integrated marketing and production disciplines, including print, digital, broadcast, social media, PR, experiential, and live events
• Demonstrated problem-solving, organizational, and time management skills
• Ability to manage multiple priorities in a fast-paced agency environment
• Self-motivated, proactive, adaptable, and highly detail-oriented
• Proficiency in Microsoft Office applications and project management tools
• Bachelor’s degree required
• Willingness to travel up to 20% as needed