Senior Account Manager

Responsibilities

• Cross-Functional Leadership & Mentorship: Lead the planning, coordination, and execution of experiential marketing campaigns and events. Provide day-to-day guidance to internal cross-functional teams to ensure project milestones are met for project success.
• Client Relations: Lead daily client interactions, meetings, and communications, serving as the main point of contact for client inquiries, requests, and feedback. Understand client objectives to deliver tailored marketing solutions, recommendations, and presentations. Build strong rapport and networking with the client and within the organization with growth in mind. Regularly report on project status and financials to clients and agency leadership.
• Management Duties : May have direct reports depending on the scope of the work to oversee and provide day to day leadership, guidance, and support across cross-functional teams. Delegate performance of managerial support tasks or portions of projects to junior team members, and be a source of inspiration to junior team members.
• Project Management & Reporting: Work cross-functionally to manage project budgets with production and timelines, ensuring efficient resource allocation and project execution. Prepare and maintain project status reports and client deliverables.
• Live Events & Onsite Operations: Lead in client management and take ownership of logistic needs, ensuring successful project execution. Anticipate client interactions and expectations.

Requirements

• Bachelor's degree
• Proven professional work experience
• Project management experience
• Account management experience
• Required past event experience
• Agency experience
• Clerical experience
• Strong client communication

Preferred

• Production experience
• Experiential marketing experience a plus
• Cross-functional leadership and mentorship skills