Account Manager (SEO & Client Strategy)

Responsibilities

• Take on client accounts over time from the Director of Client Services through a structured transition
• Develop and refine SEO growth strategies tailored to each client's goals, market, and practice areas
• Lead regular strategy and reporting calls with law firm clients, translating performance data into clear insights and next steps
• Prepare executive-level reports and presentations that connect SEO and marketing activity to business outcomes
• Coordinate with internal teams (such as content, web, and paid media) to execute strategy on schedule and to a high standard
• Serve as the primary point of contact for your clients, managing expectations, timelines, and relationships
• Identify opportunities to expand or improve the scope of work for existing clients
• Own ROIOn as an account, including its marketing strategy and growth goals
• Run email and social media outreach to introduce and pitch ROIOn to prospective users
• Generate online demand through paid advertising and organic channels (content, social, SEO)

Requirements

• Experience in account management, client services, or a similar client-facing role
• Experience preparing and presenting reports to senior stakeholders or executives
• Marketing experience across channels such as content, social, email, or paid media
• Excellent written and verbal communication skills, with confidence leading client calls
• Strong organization, with the ability to manage multiple accounts and deadlines and work across teams

Preferred

• General knowledge of SEO. You don't need to be a specialist, but a conceptual understanding of how search visibility, content, and links work together is a big plus. We'll help you build depth from there.
• Hands-on SEO experience, ideally in an agency setting
• Experience working with law firms or in the legal marketing space
• Familiarity with tools such as Google Analytics, Google Search Console, Semrush or Ahrefs, and a CRM or reporting platform

Benefits

• Access to company benefits